Pamela Rodgers
Oceanside,California
Summary
Hardworking and dependable .
Overview
16
16
years of professional experience
Work History
Retail Salesperson
Advance Auto Parts
04.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Salesperson/Driver Specialist
AutoZone
04.2023 - 03.2024
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met existing customers to review current services and expand sales opportunities.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
Driver
O'Reilly Auto Parts
04.2022 - 03.2023
Administrative Assistant
Bob Baker VW & Subaru
02.2013 - 03.2020
- Handled all monetary transactions for service and parts department
- Booked and processed all repair orders daily
- Handled all internal repair order for dealership
- Broke down deals for the business office
- Making sure all documentation was there
- Scanned parts and service documents daily
Warranty Administrator/Cashier/Receptionist
Poway Hyundai & Mitsubishi
04.2009 - 06.2013
- Calculated claims amounts following policy data and coverage requirements
- Supported agents with claims issues, documentation needs, and general questions
- Assessed validity of claims and related coverage with careful review of supporting documentation
- Processed all repair order daily
- Handled all monetary transactions for parts and service departments
Service Advisor/Cashier/Receptionist
Smog Central Station
05.2011 - 02.2013
- Offered best-in-class customer service with open, accurate, and professional communication
- Responded to service calls and communicated with technicians to exchange information
- Handled all monetary transactions for business
- Maintained detailed logs of repair, maintenance, and installation jobs
Education
High School Diploma -
Vista Adult School
vista, California06.2009
Skills
- Ten key Data Entry
- Multi-line telephone system operation
- Clerical support
- Business operations support
- Records retrieval
Timeline
Retail Salesperson
Advance Auto Parts
04.2024 - Current
Salesperson/Driver Specialist
AutoZone
04.2023 - 03.2024
Driver
O'Reilly Auto Parts
04.2022 - 03.2023
Administrative Assistant
Bob Baker VW & Subaru
02.2013 - 03.2020
Service Advisor/Cashier/Receptionist
Smog Central Station
05.2011 - 02.2013
Warranty Administrator/Cashier/Receptionist
Poway Hyundai & Mitsubishi
04.2009 - 06.2013
High School Diploma -
Vista Adult School