Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Rodgers

Oceanside,California

Summary

Hardworking and dependable .

Overview

16
16
years of professional experience

Work History

Retail Salesperson

Advance Auto Parts
04.2024 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.

Salesperson/Driver Specialist

AutoZone
04.2023 - 03.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Met existing customers to review current services and expand sales opportunities.
  • Informed customers of promotions to increase sales productivity and volume.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.

Driver

O'Reilly Auto Parts
04.2022 - 03.2023

Administrative Assistant

Bob Baker VW & Subaru
02.2013 - 03.2020
  • Handled all monetary transactions for service and parts department
  • Booked and processed all repair orders daily
  • Handled all internal repair order for dealership
  • Broke down deals for the business office
  • Making sure all documentation was there
  • Scanned parts and service documents daily

Warranty Administrator/Cashier/Receptionist

Poway Hyundai & Mitsubishi
04.2009 - 06.2013
  • Calculated claims amounts following policy data and coverage requirements
  • Supported agents with claims issues, documentation needs, and general questions
  • Assessed validity of claims and related coverage with careful review of supporting documentation
  • Processed all repair order daily
  • Handled all monetary transactions for parts and service departments

Service Advisor/Cashier/Receptionist

Smog Central Station
05.2011 - 02.2013
  • Offered best-in-class customer service with open, accurate, and professional communication
  • Responded to service calls and communicated with technicians to exchange information
  • Handled all monetary transactions for business
  • Maintained detailed logs of repair, maintenance, and installation jobs

Education

High School Diploma -

Vista Adult School
vista, California
06.2009

Skills

  • Ten key Data Entry
  • Multi-line telephone system operation
  • Clerical support
  • Business operations support
  • Records retrieval

Timeline

Retail Salesperson

Advance Auto Parts
04.2024 - Current

Salesperson/Driver Specialist

AutoZone
04.2023 - 03.2024

Driver

O'Reilly Auto Parts
04.2022 - 03.2023

Administrative Assistant

Bob Baker VW & Subaru
02.2013 - 03.2020

Service Advisor/Cashier/Receptionist

Smog Central Station
05.2011 - 02.2013

Warranty Administrator/Cashier/Receptionist

Poway Hyundai & Mitsubishi
04.2009 - 06.2013

High School Diploma -

Vista Adult School

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Pamela Rodgers