Proactive and empathetic professional with a track record of enhancing customer satisfaction at Community Radiology Of Virginia through effective scheduling and resource allocation. Demonstrates strong computer skills and a cheerful demeanor, excelling in creating safe and nurturing environments. Achieved significant reductions in scheduling conflicts, underlining a commitment to efficiency and patient care.
Work History
Childcare Assistant
Lulu Fun and Safe Daycare
Supervised free play and other activities to keep children safe.
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Assisted with meal preparation and feeding to meet children's dietary needs.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Receptionist
Dina Tax and Service
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Scheduler
Community Radiology Of Virginia
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Followed up with patients to reschedule missed appointments.
Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Coordinated with other departments to facilitate seamless operation and excellent patient care.
Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Education
Associate Administrator - Medical Technology
Ultimate Medical Academy
Clearwater, FL
G.E.D -
Frederick Community College
Frederick, MD
06.2015
Skills
Problem-solving
Friendly
Cheerful and energetic
Hygiene practices
Active listener
Patience and empathy
Time management
Strong computer skills
Timeline
Childcare Assistant
Lulu Fun and Safe Daycare
Receptionist
Dina Tax and Service
Scheduler
Community Radiology Of Virginia
Associate Administrator - Medical Technology
Ultimate Medical Academy
G.E.D -
Frederick Community College
Similar Profiles
Gilbert UrbinaGilbert Urbina
Camp Counselor at Organized and Maintained a Fun and Safe PlaceCamp Counselor at Organized and Maintained a Fun and Safe Place
