Accomplished professional with a proven track record at Houston Endoscopic Solutions, adept in financial management and strategic planning. Skilled in fostering team building and driving process improvement, leading to enhanced operational efficiency. Demonstrated ability to motivate staff and manage complex projects, achieving significant outcomes in fast-paced environments.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
18
18
years of professional experience
Work History
Security and Care Supervisor
Independent
11.2023 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Nursing Assistant
Unique Living
04.2021 - 09.2024
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Documented care actions by completing records and logs in medical software system.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Delivered high-quality care to [Type] patients in hospital facility.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Accounts Payable and Inventory Control
The Woodlands Automotive
12.2023 - 02.2024
Streamlined accounts payable processes by implementing an efficient filing system and reducing invoice processing time.
Maintained compliance with federal and state regulations by staying updated on tax laws and ensuring accurate deductions from employee paychecks.
Enhanced financial reporting accuracy through diligent account reconciliations and promptly resolving discrepancies.
Collaborated with human resources to ensure smooth onboarding of new employees, including setting up payroll accounts and providing necessary documentation for tax purposes.
Provided excellent customer service to internal stakeholders, addressing inquiries related to payroll or accounts payable quickly and efficiently.
Assisted in the preparation of year-end financial statements, reconciling accounts payable and payroll-related balances.
Improved payroll accuracy by conducting regular audits and addressing discrepancies in a timely manner.
Simplified expense report processing through the implementation of a user-friendly expense management software solution, streamlining approvals across departments.
Assisted in the development of financial policies pertaining to payroll practices that ensured adherence to regulatory requirements while maximizing efficiency.
Maintained integrity of general ledger and chart of accounts.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Activities Coordinator
The Forum
03.2020 - 10.2023
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Improved event coordination efficiency by streamlining processes, resulting in smoother execution of planned activities.
Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.
Conducted clinical observations in classroom and during activities, noting emotional, and behavioral health.
Implemented volunteer recruitment and training program, strengthening event support team.
Boosted participant satisfaction with creative theme-based activities, ensuring memorable and engaging experience.
Tailored activities to cater to diverse needs of community, including special programs for seniors and youth.
Created and maintained detailed reports of daily, weekly and monthly operations.
Coordinated with other entertainment venues to create joint promotional events.
Event planning, coordinating, and executing.
Performed wellness checks.
Performed physical therapy and lead exercise classes.
Designed memory care activities per individual needs.
Logistics Coordinator's Assistant
CapFleet Upfitters
05.2018 - 11.2018
Tracked orders and notified customers of status or potential delays.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Volunteered to help with special projects of varying degrees of complexity.
Completed daily logs for management review.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained incoming fleet, prepare paperwork, and delivered vehicles.
Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Assistant/Sales and Marketing/Grant Writer
Houston Endoscopic Solutions
05.2017 - 05.2018
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Screened calls and emails and responded accordingly to support executive correspondence.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Improved office efficiency by implementing new filing systems and document management processes.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Planned, coordinated, and presented product during lunches and dinners.
Prepared and completed grant proposals.
Maintained prospect client list and performed follow up calls.
Facilitated training and onboarding for incoming office staff.
Profiled new employee hires.
Senior Bookkeeper/Office Manager
McFadden and Associates
03.2007 - 03.2013
Matched purchase orders with invoices and recorded necessary information.
Maintained accurate historical records.
Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
Complied with local, state, and federal laws and requirements.
Maintained general ledger by transferring subsidiary account summaries.
. Identified cost-saving opportunities through rigorous analysis of expenditure data across various departments.
Optimized cash management processes with regular cash flow forecasting analyses based on historical trends and future projections.
Supported budget preparation and monitoring efforts, providing accurate financial data to inform decision msking.
Provided guidance on best practices in finance operations to junior team members as a senior-level resource within the department.
Prepare tx reports for unemployment, sales, federal and social security taxes.
Prepared and designed portfolios for auditors.
Calculated payroll deductions,
Prepared union reports and maintained union regulations.
Created codes for accountant and prepared monthly financial statements.
Bookkeeping Supervisor
Wolfe Installation and Service
10.2010 - 10.2011
Streamlined bookkeeping processes by implementing efficient organizational systems, reducing errors and improving overall accuracy.
Collaborated with other department heads to develop annual budgets based on historical data and anticipated future needs.
Organized all financial data into computer system.
Improved cash flow management by monitoring accounts receivable closely and following up on past-due invoices promptly.
Acted as a trusted resource for employees seeking clarification or guidance on expense reporting policies and procedures.
Prepared budgeting reports.
Assisted in the successful completion of external audits by providing thorough documentation and answering auditor inquiries promptly.
Enhanced financial reporting for executive decision-making by producing accurate and timely financial statements.
Maintained strong vendor relationships, negotiating favorable payment terms and resolving any disputes in a timely manner.
Managed month-end and year-end closing.
Created user-friendly financial dashboards using advanced Excel functions to provide real-time insights into company performance metrics for stakeholders.
Monitored the accuracy of sales tax calculations in invoices, ensuring proper remittance to government agencies per jurisdiction requirements.
Kept bookkeeping operations in full compliance with legal statutes.
Maintained and processed invoices, deposits, and money logs.
Completed payroll for employees and maintained detailed records of procedures.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Reconciled and corrected issues with financial records.
Posted daily receipts and payments in accordance with corporate protocols.
Established QuickBooks accounting system to reflect accurate financial records.
Completed tax forms in compliance with legal regulations.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Trained team members on new hotel services and products to support promotional efforts.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Education
Bachelor of Science - Healthcare Administration -Business
Sam Houston State University
Huntsville, TX
05-2024
Associate of Arts - Environmental Biology
Lone Star College
Conroe, TX
05-2022
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Complex Problem-solving
Strategic planning
Inventory control
Team building
Process improvement
Project management
Relationship building
Schedule development
Policy enforcement
Project planning
Public speaking
Conflict resolution
Business administration
Financial management
Verbal and written communication
Risk management
Budget management
Excellent communication
Logistics coordination
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 30 staff members.
Resolved product issue through consumer testing.
Created a company-wide, comprehensive training program for all sales team members.
Timeline
Accounts Payable and Inventory Control
The Woodlands Automotive
12.2023 - 02.2024
Security and Care Supervisor
Independent
11.2023 - Current
Nursing Assistant
Unique Living
04.2021 - 09.2024
Activities Coordinator
The Forum
03.2020 - 10.2023
Logistics Coordinator's Assistant
CapFleet Upfitters
05.2018 - 11.2018
Executive Assistant/Sales and Marketing/Grant Writer
Houston Endoscopic Solutions
05.2017 - 05.2018
Bookkeeping Supervisor
Wolfe Installation and Service
10.2010 - 10.2011
Senior Bookkeeper/Office Manager
McFadden and Associates
03.2007 - 03.2013
Bachelor of Science - Healthcare Administration -Business