Summary
Overview
Work History
Education
Skills
Accomplishments
References
Community Service
Timeline
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Pamela Ruhoff

Paynesville,MN

Summary

Account Executive with a strong history of driving growth and securing key accounts. Expertise in identifying client needs and delivering customized solutions that surpass expectations. Skilled communicator with a talent for building enduring relationships and managing complex negotiations. Results-driven approach focused on achieving business objectives and meeting targets.

Overview

24
24
years of professional experience

Work History

Account Executive

MEDITECH, Inc
Canton, MA
04.2022 - Current
  • Cultivate and maintain trusted relationships with healthcare executives across various markets, identifying tailored EHR solutions to meet customers evolving needs.
  • Lead sales engagements from prospecting through contract negotiation and implementation, ensuring alignment with clinical, financial, and operational priorities to continued client relationships.
  • Recognized as a Top 10 Sales Representative in 2023, highlighting a proven track record of performance and client trust.

Area Representative / Business Development

Plusoptics, Inc
Kennesaw, GA
03.2020 - 04.2022
  • Promoted vision screening technology to medical and educational institutions across multi-state region.
  • Conducted onsite demonstrations, negotiated agreements, and developed territory.
  • Participated in conferences and tradeshows to network with customers and potential customers.

Account Manager

Stearns Bank
Albany, MN
08.2018 - 03.2020
  • Managed a diverse portfolio of healthcare accounts, ensuring high levels of satisfaction through proactive service and financial strategy support.
  • Participated in conferences and tradeshows to network with customers and potential customers.
  • Ranked as a Top 10 Sales Representative in 2019 due to exceeding revenue and customer retention.

Training Specialist, Revenue Cycle

CentraCare Health Systems
Saint Cloud, MN
03.2016 - 08.2018
  • Developed and conducted training programs for new hires and existing staff.
  • Designed job aids, reference materials, technical manuals and other instructional materials for use during training sessions.
  • Completed required EPIC certifications to maintain training certifications.

Account Manager

Healthland Inc
St Louis Park, MN
02.2008 - 03.2016
  • Oversaw strategic account management for critical access and rural hospitals.
  • Cultivate and maintain trusted relationships with healthcare executives across various markets, identifying tailored EHR solutions to meet customers evolving needs.
  • Achieved Champion's Club recognition for exceeding annual quotas all years eligible.
  • Earned client satisfaction bonuses for exemplary service and retention.

Patient Financial Services

Paynesville Area Healthcare System
Paynesville, MN
05.2001 - 02.2008
  • Managed patient billing, collections, submission of claims to payors and addressed patient questions.
  • Updated and maintained accurate records.

Education

Certified Nursing Assistant Program -

Ridgewater College
Willmar, MN
01.2002

General Studies -

Brainerd Community College
Brainerd, MN
01.1993

Skills

  • Enterprise software sales expertise
  • Account growth strategies
  • C-level relationship building
  • Territory and account planning
  • Cross-functional collaboration
  • Performance target achievement
  • EHR solutions proficiency
  • Contract negotiation skills
  • Territory development strategies

Accomplishments

  • Meditech- Named a Top 10 Sales Rep 2023
  • Stearns Bank- Top 10 Sales Rep 2019
  • Healthland Champions Club
  • $15.9 Million quota attained, 2013
  • $14.3 Million quota attained, 2012
  • $7 Million quota attained, 2011
  • $5.8 Million quota attained, 2010
  • Healthland: Client Satisfaction Bonus- Attained 2010, 2011, 2012, 2013, 2014

References

References available upon request.

Community Service

  • Lions international - Member (2020- Present), Vice President (2022), President (2023)
  • Friends of the Paynesville Airport- Member (2021-Present)
  • St Louis Catholic Church- Member and Religious Education Teacher

Timeline

Account Executive

MEDITECH, Inc
04.2022 - Current

Area Representative / Business Development

Plusoptics, Inc
03.2020 - 04.2022

Account Manager

Stearns Bank
08.2018 - 03.2020

Training Specialist, Revenue Cycle

CentraCare Health Systems
03.2016 - 08.2018

Account Manager

Healthland Inc
02.2008 - 03.2016

Patient Financial Services

Paynesville Area Healthcare System
05.2001 - 02.2008

Certified Nursing Assistant Program -

Ridgewater College

General Studies -

Brainerd Community College