Pamela Rule
Six Mile,SC
Summary
Results-driven professional with a proven track record in streamlining operations and enhancing customer satisfaction. Strong communication skills and a dependable work ethic contribute to effective vendor relationship management and optimized business efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Owner/Operator
PK Travel
Six Mile, South Carolina
05.2022 - Current
- Streamlined daily operations to ensure smooth business activities.
- Managed staff, sales, inventory, and accounting to enhance operational efficiency across all business functions.
- Coordinated vendor relationships to secure high-quality supplies and services.
- Resolved customer inquiries and service issues promptly, enhancing satisfaction.
- Created welcoming environment that improved overall customer experience and increased repeat business.
- Identified and mitigated potential risks to minimize liabilities.
- Planned efficient routes based on real-time weather and traffic conditions.
- Conducted vehicle inspections and performed minor repairs for operational continuity.
Lyft Driver
Lyft
Six Mile, South Carolina
03.2022 - Current
- Achieved and maintained 5.00 rating through 900+ trips by prioritizing passenger satisfaction.
- Transported passengers safely to various destinations across the city.
- Facilitated positive passenger experiences through clear communication and attentive service.
- Coordinated ride requests via Lyft driver app to ensure timely and efficient service.
- Navigated efficiently using GPS and local traffic knowledge.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Provided assistance with luggage and special requests for passengers.
- Followed all traffic laws and regulations during drives consistently.
Uber Driver
Uber
Six Mile, South Carolina
03.2014 - Current
- Maintained a 4.98/5.00 rating over 900+ trips
- Navigated city routes efficiently to transport passengers safely.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Streamlined ride request management through Uber app for timely pickups and drop-offs.
- Enhanced rider experience through effective communication and personalized service.
- Ensured vehicle cleanliness and adhered to maintenance schedules for optimal performance.
- Picked up and delivered mail and packages to ensure timely service.
Shipping and Receiving Coordinator
Flexco
Grand Rapids, Michigan
06.1997 - 01.2022
- Oversaw receipt of materials, verifying accuracy against purchase orders.
- Coordinated shipping schedules to ensure timely deliveries while adhering to regulations.
- Prepared accurate shipping orders, bills of lading, and invoices for distribution.
- Tracked shipment progress and informed customers about product availability, enhancing communication and customer satisfaction.
- Collaborated with vendors to promptly resolve shipment discrepancies and delays, improving overall supply chain efficiency.
- Implemented safety protocols in shipping and receiving operations, ensuring a safe environment for staff and protecting cargo integrity.
- Utilized warehouse management systems for effective tracking of shipments and inventory data.
- Trained new employees on shipping procedures and best practices.
Education
GED -
Grandville High School
Grandville, MI07-1990
Some College (No Degree) - Accounting And Finance
Grand Rapids Community College
Grand Rapids, MISkills
- Operational streamlining
- Customer service excellence
- Route optimization
- Effective communication
- Business management
- Strong work ethic
- Dependability and reliability
- Vendor management
Certification
CPR certification
Timeline
Owner/Operator
PK Travel
05.2022 - Current
Lyft Driver
Lyft
03.2022 - Current
Uber Driver
Uber
03.2014 - Current
Shipping and Receiving Coordinator
Flexco
06.1997 - 01.2022
GED -
Grandville High School
Some College (No Degree) - Accounting And Finance
Grand Rapids Community College