Pamela S. Clifford
Providence Forge,VA
Summary
Adept at navigating complex payroll systems and ensuring compliance with federal and state regulations, I significantly improved payroll accuracy by 100% at Vieux Vins Group. My expertise in HRIS technologies like Paycom and strong leadership skills streamline operations and foster team collaboration.
Overview
14
14
years of professional experience
Work History
Payroll Supervisor - Contract
FoodChain ID Group
Richmond, USA
07.2023 - Current
- Implements, maintains, and reviews payroll processing and accounting processes pertaining to payroll processing to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
- Processes company's payroll every pay period and executes transactions with minimal errors
- Answers staff questions about wages, deductions, attendance, and time and attendance records
- Identify, investigate, and resolve discrepancies related to time and attendance and payroll records
- Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates
- Prepares and maintains accurate records and reports of payroll transactions
- Administration of the payroll system
- Manage employee wages, deductions, and employee data in the payroll system
- Ensure wages and tax withholdings comply with federal and state regulations; process related payments and reporting to government agencies
- Managing compliance programs as they relate to state and federal regulations including but not limited to Federal Insurance Contributions Act (FICA), Federal Unemployment Tax Act (FUTA), Affordable Care Act (ACA), Family Medical Leave Act (FMLA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Worker’s compensation
- Prepare the Labor Allocation Report, Advanced General Ledger and NetSuite Import File
- Journal Entries for each payroll, healthcare invoices, account reconciliation, HSA, FSA, Bonus & Commissions
- Research and resolve tax notice bills for all subsidiaries
- Register new states in the payroll system as needed
- State Department of Revenue, register for tax identification number as needed
- Support HR as needed
- Performs other duties as assigned
Payroll, & Benefits Manager
Vieux Vins Group, LLC
Richmond, USA
10.2022 - 01.2024
- Administering all accounts payable and accounts receivable
- Accurate and timely processing of multi-state payroll for monthly/semi-monthly/weekly/off-cycle payroll for both exempt and non-exempt employees
- Process retroactive pay, reimbursement payments, bonuses, commissions, quarterly share allotments, garnishments, child support order, HSA, 401K, and other standard deductions
- Process compensation changes
- Processing Leave of Absence payments, Vacation, Flex Hours, Floating Holiday, and Holiday pay
- Process severance pay and other out of sequence checks for separation required by the DOL in each state
- Review wages are in line with Davis-Bacon and DOL Regulations
- Ensure all state tax, federal taxes and unemployment taxes are withheld as required by law
- Work closely with HR & Finance to ensure all states are registered to operate within states where employees are located, apply and obtain all required state tax EIN’s, prepare and file quarterly 941’s, verify taxes are paid in a timely manner to avoid penalties
- Handling monthly payroll reconciliation
- Responsible for making sure that the benefits programs offered by an organization are in line with its strategic goals, budget, and legal requirements
- Conducting market research and benchmarking to analyze the competitiveness and effectiveness of the benefits packages
- Designing and proposing new or revised benefits plans that meet the needs and preferences of the employees and the organization, negotiating and contracting with benefits providers, brokers, and consultants
- Developing and maintaining policies and procedures for benefits administration, coordinating with other HR functions such as payroll, recruitment, and training to integrate benefits with other HR programs, as well as reporting and presenting benefits data to senior management
- Communicating and educating employees about the benefits options, eligibility, enrollment, and usage
- Managing the benefits enrollment and administration processes, monitoring and evaluating the performance and costs of the benefits programs
- Ensuring compliance with federal, state, and local laws related to benefits such as ERISA, COBRA, ACA, HIPAA, and FMLA
- Process paperwork for Leave of Absences for FMLA, PFML, STD, & LTD
- Coordinate non-salary employee compensation like retirement plans, pensions, tuition reimbursement, and stock options
- Be the subject matter expert (SME) on all benefit plans, answer questions, advise employees, assist with resolving appeals & decisions made by the insurance providers
- Monitor Compliance Testing for Cafeteria 125 plan
- Process W-C Claims & W-C Audit
- Implementation Specialist of Rippling from ADP
Payroll & Benefits Manager
MicroGEM
Charlottesville, USA
04.2021 - 10.2022
- Administering all accounts payable and accounts receivable
- Accurate and timely processing of multi-state payroll for monthly/semi-monthly/weekly/off-cycle payroll for both exempt and non-exempt employees
- Process retroactive pay, reimbursement payments, bonuses, commissions, quarterly share allotments, garnishments, child support order, HSA, 401K, and other standard deductions
- Process compensation changes
- Processing Leave of Absence payments, Vacation, Flex Hours, Floating Holiday, and Holiday pay
- Process severance pay and other out of sequence checks for separation required by the DOL in each state
- Review wages are in line with Davis-Bacon and DOL Regulations
- Ensure all state tax, federal taxes and unemployment taxes are withheld as required by law
- Work closely with HR & Finance to ensure all states are registered to operate within states where employees are located, apply and obtain all required state tax EIN’s, prepare and file quarterly 941’s, verify taxes are paid in a timely manner to avoid penalties
- Handling monthly payroll reconciliation
- Responsible for making sure that the benefits programs offered by an organization are in line with its strategic goals, budget, and legal requirements
- Conducting market research and benchmarking to analyze the competitiveness and effectiveness of the benefits packages
- Designing and proposing new or revised benefits plans that meet the needs and preferences of the employees and the organization, negotiating and contracting with benefits providers, brokers, and consultants
- Developing and maintaining policies and procedures for benefits administration, coordinating with other HR functions such as payroll, recruitment, and training to integrate benefits with other HR programs, as well as reporting and presenting benefits data to senior management
- Communicating and educating employees about the benefits options, eligibility, enrollment, and usage
- Managing the benefits enrollment and administration processes, monitoring and evaluating the performance and costs of the benefits programs
- Ensuring compliance with federal, state, and local laws related to benefits such as ERISA, COBRA, ACA, HIPAA, and FMLA
- Process paperwork for Leave of Absences for FMLA, PFML, STD, & LTD
- Coordinate non-salary employee compensation like retirement plans, pensions, tuition reimbursement, and stock options
- Be the subject matter expert (SME) on all benefit plans, answer questions, advise employees, assist with resolving appeals & decisions made by the insurance providers
- Monitor Compliance Testing for Cafeteria 125 plan
- Process W-C Claims & W-C Audit
- Implementation Specialist of Paycom from Paychex
Benefits Administrator
Robert Half Accountemps
08.2020 - 04.2021
- Communicating and educating employees about the benefits options, eligibility, enrollment, and usage, managing the benefits enrollment and administration processes, monitoring and evaluating the performance and costs of the benefits programs, ensuring compliance with federal, state, and local laws related to benefits such as ERISA, COBRA, ACA, HIPAA, and FMLA
- Coordinating with the employee and payroll to process retirement benefits
- Monitor Compliance Testing for Cafeteria 125 plan
- Process W-C Claims & W-C Audit
- Qualified Medical Child Support Orders (QMCSO); assembling benefit packets for custodial parent, notifying court of benefits dependent/s is/are enrolled; notifying employee of court order
- First line contact with employees for questions with benefits; resolving problems and/or issues
- Receiving Court Orders for Garnishments, Child/Spousal Support; notifying payroll of the Order
- Adding roles and user access and/or terminating user access to UltiPro
- Watching over those on STD/LTD; continuing benefit enrollments for those self-pay
Manager of Human Resources and Payroll
Kloke Mayflower
Richmond, USA
03.2019 - 03.2020
- HR & Payroll Support to employees in multiple locations
- Employee onboarding, development, needs assessment, and training
- Employee relations
- Employee safety, welfare, wellness, and health
- Working with Insurance Brokers and Vendors
- EEOC, I-9, E-Verify, W-C, COBRA
- Process payroll, new hire, transfer and termination paperwork and all administration of benefits
- Maintain personnel files, HIPAA files and corrective action files
- Maintain confidentiality and ensure secure and proper storage
- Process and monitor all leave of absences, LOA; FMLA, ADM, MED, MIL, I-9
- Recruiting & Staffing: Posting employment ads, arranging job fairs, screening applicants, and setting up interviews
- Process Workers’ Comp claims; report to Gallagher Basset, Concentra AWCS
- Follow up with investigation reports on all injuries and incidents
HR/Payroll & Benefits Specialist
Whole Foods Market
Springfield, USA
03.2011 - 11.2014
- Accurate and timely processing of weekly and bi-weekly payroll for both exempt and non-exempt team members
- Process retroactive pay, reimbursement payments, bonuses, commissions, quarterly share allotments, garnishments, child support order, HSA, 401K, and other standard deductions
- Process compensation changes: Leave of Absence payments, PTO, and Holiday pay
- Process severance pay and other out of sequence checks for separation required by the DOL in each state
- Ensure all state tax, federal taxes and unemployment taxes are withheld as required by law
- Review enrollments in benefits plans and process employee premium payments
- Monitor Compliance Testing for Cafeteria 125 plan
- Monitor invoices with benefits plans, work with Finance for timely payment
- ACA reporting
- Work closely with benefit providers to ensure the employees are obtaining the attention required
- Complete documents for LOA claims, STD claims and COBRA benefits
- Assist managers as needed with HR, Payroll and Benefits questions and concerns
- Hold open enrollment information sessions
- Implementation Specialist of Workday & Kronos from PeopleSoft & Kronos
Education
M.S. - Human Services
Liberty University
12-2025
B.S. - Multi-Disciplinary Studies with Cognates in Psychology & Christian Counseling
Liberty University
01.2011
A.A.S. - Liberal Arts
Lord Fairfax Community College
05.2004
Skills
- Microsoft Office Suite
- Asana
- Confluence
- Paycom
- Rippling
- Paychex
- Kronos
- Dominion Payroll
- UltiPro
- Workday
- ADP
- HRIS
- PeopleSoft
- Benetrac
- NetSuite
- MS Great Plains
- PeachTree Accounting Software
- E-Verify
- OFFCP
- Worker’s Compensation
- EEOC
- OSHA
- Written communication
- Oral communication
- Initiative
- Leadership
- Collaboration
- Organization
- Judgment
- Decision-making
- Multi-tasking
- Integrity
- Dependability
- Flexibility
Phonenumbers
571-241-5471, 804-557-5280
Keyexperience
- Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint & Outlook.
- Asana & Confluence.
- Payroll Systems: Paycom, Rippling, Paychex, Kronos, Dominion Payroll, UltiPro, Workday, & ADP.
- HRIS: Paycom, Rippling, Workday, UltiPro, Paychex, Kronos, PeopleSoft, Dominion, ADP, & Benetrac.
- NetSuite, MS Great Plains & PeachTree Accounting Software.
- E-Verify, OFFCP, Worker’s Compensation, EEOC, & OSHA.
Timeline
Payroll Supervisor - Contract
FoodChain ID Group
07.2023 - Current
Payroll, & Benefits Manager
Vieux Vins Group, LLC
10.2022 - 01.2024
Payroll & Benefits Manager
MicroGEM
04.2021 - 10.2022
Benefits Administrator
Robert Half Accountemps
08.2020 - 04.2021
Manager of Human Resources and Payroll
Kloke Mayflower
03.2019 - 03.2020
HR/Payroll & Benefits Specialist
Whole Foods Market
03.2011 - 11.2014
M.S. - Human Services
Liberty University
B.S. - Multi-Disciplinary Studies with Cognates in Psychology & Christian Counseling
Liberty University
A.A.S. - Liberal Arts
Lord Fairfax Community College
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