Pamela Santillana
Summary
Detail-oriented Team Member with a strong focus on workplace safety and collaboration. Delivered exceptional customer service by effectively addressing concerns and enhancing satisfaction. Committed to achieving goals efficiently and contributing to positive outcomes.
Overview
8
8
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
Emporia, KS
06.2025 - 06.2026
- Monitored premises to ensure safety and security for personnel and property. Conducted regular patrols to identify and mitigate potential security risks. Responded promptly to alarms and incidents, coordinating with emergency services as needed. Documented daily activities and irregularities in detailed incident reports.
Cashier
Walmart
Emporia, KS
10.2024 - 06.2026
- Processed customer transactions efficiently and accurately at a high-volume retail environment. Maintained a clean and organized checkout area to enhance customer experience. Assisted customers with product inquiries and provided information on store promotions.
Security
Allied Universal Security
Emporia, USA
11.2023 - 09.2024
- At the Tyson plant, I multitask by checking IDs, bags and trucks going in and out. The trucks are entered in the computer. Monitored property, weather and for potential safety hazards. Created reports detailing security incidents and recommended solutions.
Diet Clerk
Newman Regional Health Hospital
Emporia, USA
05.2018 - 04.2020
- Helped with diet and supplement changes from dieticians, doctors and nurses. Coordinated patient meal orders according to dietary restrictions and preferences. Managed inventory of food supplies and placed orders as needed. Collaborated with dietitians to update patient dietary plans efficiently. Educated patients on nutrition and dietary choices during meal service.
Education
Adult First Aid And CPR AED -
American Safety & Health Institute
Cuff And Taser Training -
Allied Universal Security Services
NRA LEO Firearms Training -
Allied Universal Security Services
MOAB De-escalation With Physical Skills -
Allied Universal Security Services
High School Diploma -
Cornerstone Christian Correspondence School
Skills
- Surveillance monitoring
- Emergency response
- First aid administration
- De-escalation techniques
- Radio communication
- Public safety awareness
- Self-defense
- Inventory management
- Microsoft Excel
- Microsoft Word
- Bilingual
- Excellent Customer Service
Timeline
Armed Security Officer
Allied Universal Security Services
06.2025 - 06.2026
Cashier
Walmart
10.2024 - 06.2026
Security
Allied Universal Security
11.2023 - 09.2024
Diet Clerk
Newman Regional Health Hospital
05.2018 - 04.2020
Adult First Aid And CPR AED -
American Safety & Health Institute
Cuff And Taser Training -
Allied Universal Security Services
NRA LEO Firearms Training -
Allied Universal Security Services
MOAB De-escalation With Physical Skills -
Allied Universal Security Services
High School Diploma -
Cornerstone Christian Correspondence School