Pamela Sepulveda
Nutley
Summary
Dedicated and compassionate professional with experience in transportation support, dog grooming, and customer service. Passionate about providing exceptional care, ensuring seamless administrative processes, and fostering positive client interactions. I excel under pressure and can efficiently manage multiple responsibilities simultaneously. I thrive in fast-paced environments while maintaining high energy and enthusiasm. I enjoy collaborating with others and take pride in delivering excellent customer service in both English and Spanish.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
School Bus Monitor
R&May School Transportation
Lodi
09.2022 - Current
- Monitored student behavior during transit, enforcing rules to maintain order and prevent disruptions.
- Communicated effectively with the bus driver, school staff, and parents regarding student concerns.
- Assisted in emergency situations by following established safety procedures.
- Conducted routine inspections to ensure the cleanliness and safety of the bus environment.
- Inspected interior of the bus regularly for cleanliness and safety hazards.
- Reported any incidents or accidents involving students to the school administration immediately.
- Communicated with parents regarding any concerns about their child's behavior on the bus.
- Ensured students followed school rules while on the bus, such as no loud talking or fighting.
- Conducted pre-trip inspections of the bus to ensure it was safe for transportation.
- Maintained records of student attendance, route times, and other related information.
- Provided assistance to disabled students when getting on and off the bus.
- Assisted in loading and unloading of passengers including helping young children with their safety belts.
- Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Transportation Support
Sara’s School Transportation
05.2022 - 08.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored student behavior during transit, enforcing rules to maintain order and prevent disruptions.
- Maintained accurate attendance records and incident reports as required.
- Maintained records of student attendance, route times, and other related information.
- Ensured students followed school rules while on the bus, such as no loud talking or fighting.
- Inspected interior of the bus regularly for cleanliness and safety hazards.
- Assisted in loading and unloading of passengers including helping young children with their safety belts.
- Reported any incidents or accidents involving students to the school administration immediately.
- Communicated with parents regarding any concerns about their child's behavior on the bus.
- Provided assistance to disabled students when getting on and off the bus.
Classroom Aide
Clifton Boys and Girl’s Club
06.2020 - 03.2022
- Assisted the lead teacher in implementing lesson plans and classroom activities.
- Helped prepare and organize instructional materials, supplies, and classroom setups.
- Encouraged positive behavior by reinforcing classroom rules and expectations.
- Communicated with teachers and staff to provide updates on student progress and behavior.
- Assisted with grading assignments and tests.
- Prepared visual aids for classroom instruction.
- Participated in parent-teacher conferences regarding student progress.
- Helped supervise lunchroom and playground activities.
- Communicated effectively with parents regarding student needs and progress.
Dog Grooming Assistant
Paws Dog Groomin
Pompton Lakes
09.2019 - 03.2020
- Ensured that all necessary vaccinations were up-to-date prior to providing services.
- Monitored animals during grooming processes to ensure safety and comfort levels.
- Assisted in bathing, brushing, and drying of dogs.
- Completed daily logbook entries detailing work completed during shift hours.
- Responded to customer inquiries regarding dog health, nutrition, and behavior issues.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
Paws Dog Grooming
09.2019 - 03.2020
NJ Exotic Pets
08.2019 - 09.2019
Education
High School -
Chancellor Academy
Pompton Plains, NJ06.2020
Skills
- Student behavior management
- Emergency response procedures
- Safety inspections
- Incident reporting
- Communication with parents
- Team collaboration
- Customer service
- Record keeping
- Time management
- Strong work ethic
- Respectfulness
- Patience and empathy
- CPR certified
- Disability awareness
- Communication skills
- Multitasking
- Punctuality
- Multitasking Abilities
- Self motivation
- Adaptability and flexibility
- Calm under pressure
- Health and safety
Timeline
School Bus Monitor
R&May School Transportation
09.2022 - Current
Transportation Support
Sara’s School Transportation
05.2022 - 08.2022
Classroom Aide
Clifton Boys and Girl’s Club
06.2020 - 03.2022
Dog Grooming Assistant
Paws Dog Groomin
09.2019 - 03.2020
Paws Dog Grooming
09.2019 - 03.2020
NJ Exotic Pets
08.2019 - 09.2019
High School -
Chancellor Academy