Pamela Shaw

I audit reports so I can reimburse our veteran's education.

I would receive email request stating a vet has not received their monthly checks. I would have to go into our dept of Treasury system to verify information and keep a log of it.

I had to compute the bad debt for the vets and from educational departments and sent out collection letters. also I had to keep a ledger and calculate how much each month would be and if needed add interest and penalties.

I had to process adaptive equipment request. I had to make sure I had all the information from the dealership before processing.

I set up travel for our employees that travel rather by flight or plane.

Scheduling, canceling and rescheduling appointments and / or consults; entering no-shows information; preparing clinic visits; verifying and updating demographics and insurance information; processing records from outside medical care and obtaining copies of form DD214 as needed for eligibility and benefit determinatioAbility to communicate either by phone or correspondence with veterans in person. Respect's diversity and consistently communicates and treats customer{Patients, visitors, volunteers, students, facility staff and community representatives} in a courteous, tactful, respectful and cooperative manner. Provides clinical support: Demonstrates Knowledge of policies and procedures associated with operational activities that affect patient flow, patient care and the revenue process.

Contact final appointment in to the credentialing database, after thoroughly researching, analyzing and validating all data, information, documents and signature authorities.

Provide routine and special reports as requested by the Credentialing and Providing Manager/Analyst.

Manage the working involving the tracking of data and documents in support of the credentialing operation.

ACCOUNTS MAINTANCE AND CONTROL

Perform various duties including the maintenance of ledgers and accounting data.

Balance,reconcile and research discrepancies; assist higher grade technicians in maintaining more complex accounts

Process a variety of accounting documents and transactions. Ensure that recurring reports are accurately complied and completed on time.

Review and examine accounting documents verifying the mathematical accuracy and completeness of data and determine the necessary processing actions

Review documents for correct authorizations and validity of accounting classifications; classification of a group of related transactions to proper account codes; posting and inputting data verified against source documents into automated accounting systems

Established and maintains internal controls systems. Identify areas and types of corrective/improvement actions needed such as SOPs, classroom training, or desktop guides

Recommends changes to written or current procedures and practices covering the functional area, additional office training needs and utilization of resources such as SOPs or desktop guides