Pamela Sheets
Self Employed
West Olive,MI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in a variety of industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
Work History
Housekeeper
Self Employed
04.2018 - Current
- Maintained clean and comfortable environments in home by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down home fixtures, and window sills to keep areas clean and comfortable.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
Home Health Care Provider
Self Employed
10.2018 - 07.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
Massage Therapist
Lakeshore Family Chiropractic Health And Wellness
08.2012 - 10.2018
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Housekeeper
Lakeshore Family Chiropractic Health And Wellness
01.2016 - 09.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned rooms by vacuuming floors and dusting items.
Education
Associate of Arts - General
Reformed Bible College
Grand Rapids, MIAssociate of Arts - Massage Therapy
Baker
Muskegon, MISkills
- Guest Relations
- Laundry Management
- Cleaning Techniques
- Infection Control
- General Housekeeping
- Care Plan Implementation
- Patient Care
- Swedish Massage
- Anatomy
- Service Optimization
- Aroma Therapy
- Customer Consultation
Timeline
Home Health Care Provider
Self Employed
10.2018 - 07.2021
Housekeeper
Self Employed
04.2018 - Current
Housekeeper
Lakeshore Family Chiropractic Health And Wellness
01.2016 - 09.2017
Massage Therapist
Lakeshore Family Chiropractic Health And Wellness
08.2012 - 10.2018
Associate of Arts - General
Reformed Bible College
Associate of Arts - Massage Therapy
Baker
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