Pamela Silvester
Lancaster,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Program Coordinator
Nashoba Regional School District
11.2016 - Current
- Assist Director of Facilities in all aspects of project implementation as needed.
- Support the Facilities Director with external contacts as needed.
- Represent the Facilities Department in inter-departmental meetings to support and facilitate communication and action between departments.
- Coordinate all Facilities activities, work direction, and support systems.
- Supervise and train facility employees and contractors as needed.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Independently maintain and update administrative policies and processes.
- Set up, maintain, and organize the department's central files, filing, and messages.
- Assist facilities staff in locating parts, supplies, and materials.
- Prepare and maintain RFQs (requests for qualifications), bid information, and other contract documents.
- Municibid auction platform; place items for sale, contact high bidder, navigate the pick up and payment for item won.
- Prepare internal bill-backs and documents for events supported by the Facilities organization.
- Provide administrative support to the Facilities team.
- Manage work requests, enter system data, and provide the overall system administrator
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively toward overall results.
- Budget - Assist in managing a 4.7 million dollar yearly budget
- Maintain the district's telephone database and all aspects of telephone support. This also includes the cell phone account.
- Maintain the Facilities page of the district website, add and remove data and documents as required.
- Assisted in the development of grant proposals, securing funding for vital program initiatives.
Office Coordinator
HealthAlliance Hospital - PT Plus At Whitney Field
01.2006 - 11.2016
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Created, maintained and updated filing systems for paper and electronic documents.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Organized company meetings and scheduling for 15-employee team.
- Completed bi-weekly payroll for 15 employees.
Education
Business
Quinsigamond Community College
Worcester, MAEarly Childhood
Hesser College
Manchester, NHHigh School Diploma -
Clinton High School
Clinton MA Real Estate License - Real Estate
Assabet After Dark
Marlboro, MA09.2020
Skills
- Hiring and recruitment knowledge
- Training Coordination
- Proactive mindset
- Program Scheduling
- Problem-Solving
- Expense Tracking
- Customer service experience
- Strategic Planning
- Office Administration
- Program Management
- Decision-Making
- Attention to Detail
Timeline
Program Coordinator
Nashoba Regional School District
11.2016 - Current
Office Coordinator
HealthAlliance Hospital - PT Plus At Whitney Field
01.2006 - 11.2016
Business
Quinsigamond Community College
Early Childhood
Hesser College
High School Diploma -
Clinton High School
Real Estate License - Real Estate
Assabet After Dark
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