Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Simmons

Red Bluff,CA

Summary

Driven by a commitment to enhance wellness and safety, I leveraged my Home Health Aide and Healthy Relationships skills at the Lansing Police Department and other roles to improve client and victim support services significantly. Demonstrated expertise in healthcare supply chain management and emotional support, achieving notable client satisfaction and support service enhancements. Dedicated to helping individuals dealing with issues such as trauma and crisis to live full, happy and healthy lives. Adept at providing personal, medical and social support. Well-organized and resourceful with a self-directed nature and good problem-solving abilities.

Overview

29
29
years of professional experience

Work History

Home Health Aide (HHA)

Self-employed
Haslett, MI
04.2009 - 07.2016

Shower assistance,meal prep,light housekeeping,errands,doctor appointments.

Victim Advocate

Lansing Police Department
Lansing, MI
03.2014 - 01.2016
  • Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
  • Supported victims, family members and witnesses through law enforcement, healthcare and social services.
  • Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
  • Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.

Personal Care Assistant

Self-employed
East Lansing, MI
09.2004 - 04.2006
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Personal Care Assistant

Jesse Kaye Home Care
Lansing, MI
01.1999 - 07.2004
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Office Assistant

American Red Cross
01.1988 - 06.1999
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Master of Science - Industrial And Organizational Psychology

Southern New Hampshire University
New Hampshire, NH
05.2024

Bachelor of Arts - Psychology

Southern New Hampshire University
Manchester, NH
05.2022

Associate of Arts - Psychology

Lansing Community College
Lansing, MI
05.2016

High School Diploma -

Capitol Area Literacy Coalition
1028 East Saginaw Street
07.2011

Skills

  • Home Health Aide (HHA)
  • Healthy Relationships
  • Healthcare supply chain

Timeline

Victim Advocate

Lansing Police Department
03.2014 - 01.2016

Home Health Aide (HHA)

Self-employed
04.2009 - 07.2016

Personal Care Assistant

Self-employed
09.2004 - 04.2006

Personal Care Assistant

Jesse Kaye Home Care
01.1999 - 07.2004

Office Assistant

American Red Cross
01.1988 - 06.1999

Master of Science - Industrial And Organizational Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

Southern New Hampshire University

Associate of Arts - Psychology

Lansing Community College

High School Diploma -

Capitol Area Literacy Coalition
Pamela Simmons