Pamela Skelly
Churchville,NY
Summary
Detail-oriented Billing Manager with a proven track record in claims processing and insurance verification. Established best practices that enhanced team efficiency and resolved billing issues effectively.
Overview
26
26
years of professional experience
Work History
Billing Manager
Shuman Physical Therapy Associates
Rochester, NY
11.2013 - 05.2026
- Managed billing operations, ensuring accuracy and compliance with regulatory standards.
- Reviewed and submitted claims via multiple insurance clearinghouses
- Reviewed billing problems, researched issues, and resolved concerns.
- Led team training initiatives to improve knowledge of billing software and protocol
- Established best practices for billing procedures, promoting consistency and accountability within the team.
Office Manager
Spencerport Physical Therapy
Rochester, NY
07.2000 - 11.2013
- Streamlined office operations by implementing efficient scheduling systems and workflows.
- Managed patient records using electronic health record systems to ensure accuracy and compliance.
- Coordinated communication between healthcare providers, patients, and insurance companies for seamless service delivery.
- Oversaw inventory management to maintain optimal supply levels for daily operations.
Education
Bachelor of Science - Physical Education/Athletic Training
SUNY, Brockport
Brockport, NY05.1988
Skills
- Claims processing
- Insurance verification
- Collections
- Denial management
- Payment posting
- Willing to learn
- Insurance website expertise
Timeline
Billing Manager
Shuman Physical Therapy Associates
11.2013 - 05.2026
Office Manager
Spencerport Physical Therapy
07.2000 - 11.2013
Bachelor of Science - Physical Education/Athletic Training
SUNY, Brockport