Summary
Overview
Work History
Education
Skills
Timeline
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PAMELA SMITH

Republic,MO

Summary

Dynamic and detail-oriented professional with a proven track record at 911 Restoration of Kansas City, excelling in appointment scheduling and customer service. Adept at managing contracts and files while ensuring seamless communication with clients and insurance agents. Recognized for exceptional time management and a commitment to enhancing operational efficiency.

Overview

24
24
years of professional experience

Work History

Office Assistant/Appointment Scheduler

911 Restoration of Kansas City, MO
Olathe, KS
01.2015 - 05.2025

I answered two phone lines making the first contact with customers. Scheduled mold and water inspections. I also would download pictures for the files of customers properties. Made customer contracts for work to be completed. I would also handle calls from insurance agents with questions about their clients work being done. I would also handle after hours calls for emergency water calls and then alert the techs to head to the customer home.

Assistant Director

Our World Children's Center
Springfield, MO
03.2001 - 10.2004

I was in charge of handling the daily schedules of the preschool. I supervised other staff and preschool teachers. I also answered the phone calls and corresponded with the parents of the students enrolled. I hired and fired employees. I took part in the scheduling of field trips and going on the field trips with the children.

Education

High School Diploma -

Kickapoo High School
Springfield, MO
05-1988

Skills

  • Appointment scheduling
  • Customer service
  • Data entry
  • Contract preparation
  • File management
  • Time management

Timeline

Office Assistant/Appointment Scheduler

911 Restoration of Kansas City, MO
01.2015 - 05.2025

Assistant Director

Our World Children's Center
03.2001 - 10.2004

High School Diploma -

Kickapoo High School