Pamela Snyder

Shop Owner

Vision Design Screen Printing and Embroidery

05.2003 - 12.2024

Directed strategic initiatives to enhance operational efficiency and service delivery within screen printing and embroidery sectors.
Implemented process improvements, optimizing workflow across design, production, and distribution operations.
Oversaw budget management, ensuring financial targets were met while maintaining high-quality standards.
Fostered team development through mentoring and training programs for staff in design and production roles.
Streamlined operational processes to enhance customer service efficiency.
Managed financial budgeting and forecasting for business growth.
Cultivated relationships with suppliers to negotiate favorable terms and pricing.
Oversaw daily operations, ensuring compliance with industry regulations and standards.
Trained and mentored team members to improve overall productivity and morale.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
Fostered positive work environment, leading to decrease in employee turnover.
Managed financial accounts to maintain budget discipline and ensure profitability.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.