Gardening, Travel volunteerism
Hi, I’m
Pamela Stephens
Roseville,CA
Summary
Accomplished in elevating operational efficiency and sales revenue, notably increasing sales by 60% at Baxter Healthcare Corporation. Expert in customer service and direct sales, demonstrated through successful partnerships with physicians and hospitals. Skilled in internet marketing and project presentations, my career is marked by fostering teamwork and executing strategic marketing plans to achieve business objectives.
Top sales rep o(ut of 275 other representatives.
Overview
28
years of professional experience
Work History
Advanced Male Medical Center
Marketing Coordinator
02.2006 - 04.2014
Job overview
- Developed marketing materials to build educational support for male healthcare medical products
- Collaborated with external radio, and TV for marketing the extensive medical services pf AMMC.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Built strong relationships with industry professionals and influencers.
EBI/BioMet
Sales Manager
01.2000 - 03.2005
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction in the Orthopedic and Spine Field.
- Increased sales revenue by developing and implementing effective product strategies that focused on unique medical products nd devices.
- Built long-lasting client relationships through excellent customer service and consistent followups with the medical community.
- Led a successful sales team by providing motivational coaching and performance-based incentives. throughout the area of Central Ca.
Health Partnership Institute
Director of Operations
02.1993 - 03.2003
Job overview
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Grant writer being awarded $10.5 million dollars in foreign aid to be used in Russia over 7 years of implementing healthcare services.
Kaiser Permanante
Senior Consultant
04.1996 - 04.1997
Job overview
- Project Manager for developing and implementing a Northern California Call Center
- Lead Consultant for data collection for 26 medical centers and physicians groups.
- Focused on reducing costs associaed with wait times, appointment access to improve access and appointment availability for members
- Involved in training and organizational development of KP's primary care departments.
- Certified in William Bridges "Transition Management" as a Facilitator of planned change process.
Baxter Healthcare Corporation
Account Manager
03.1993 - 03.1996
Job overview
- Responsibilities included selling Immunochemistry Analyzers and 25 assay tests for therapeutic monitoring. Increased sales 60%.
- Worked with formularies to provide testing equipment, disposables and pharmaceuticals for patients.
- Responsible for QA/QC testing on medical equipment in laboratories and provided feedback to physicians
Boehringer Mannheim
Medical Sales Specialist
04.1988 - 04.1990
Redbud Community Hospital
Marketing Director
04.1986 - 05.1988
Job overview
- Developed 1st Marketing program for the hosptal and medical services.
Education
Golden Gate UniversitySan Francisco, CA
MBA from Health Services Administration
06.1987
San Francisco State UniversitySan Francisco, CA
BBA from Community Health Services
06.1984
Skills
- Customer Service
- Direct sales with physicians, hospitals and pharmacies
- Teamwork and Collaboration with teammates
- Detail Oriented
- Project Presentations
- Internet Marketing
Fine Art Watercolorist
Enjoy drawing and painting everything from sunsets to flower boquets.
Jewelry Making Golf Centric
- Began developing Golf centric earrings to market and sell in the golfing community.
- Additionally make a variety of jewelry with a spot of bling.
Certification
- Journeyman Retail Grocery Clerk
- Change Management Facilitor
Interests
Websites
Timeline
Marketing Coordinator
Advanced Male Medical Center
02.2006 - 04.2014
Sales Manager
EBI/BioMet
01.2000 - 03.2005
Senior Consultant
Kaiser Permanante
04.1996 - 04.1997
Account Manager
Baxter Healthcare Corporation
03.1993 - 03.1996
Director of Operations
Health Partnership Institute
02.1993 - 03.2003
Medical Sales Specialist
Boehringer Mannheim
04.1988 - 04.1990
Marketing Director
Redbud Community Hospital
04.1986 - 05.1988
Golden Gate University
MBA from Health Services Administration
San Francisco State University
BBA from Community Health Services
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