Pamela Stone-Soares
Menifee,CA
Summary
Paraprofessional with expertise in office management seeking to join your clerical staff. Proven track record of establishing positive relationships with students, parents, and colleagues in a school district setting. Committed to providing culturally responsive support and addressing diverse student needs. Patient and approachable, creating an environment where students feel comfortable asking questions and embracing new concepts.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paraprofessional-SCS
Menifee Unified
Menifee, CA
09.2021 - Current
- Applied positive reinforcement to redirect negative behaviors.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Assisted children at stations during small-group learning periods.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Communicated and collaborated well with educators from various grade levels.
- Planned and led activities to develop students' physical, emotional and social growth.
- Supplied one-on-one attention to each student during group activities.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Distributed textbooks, workbooks, papers and pencils to students.
- Offered students personalized educational, behavioral and emotional support.
- Organized and labeled student materials when setting up classrooms.
- Organized student performance and enrichment activities to facilitate learning.
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
- Attended in-services, workshops and seminars.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
- Monitored computer usage and assisted students with hardware and software issues.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Kept track of teaching materials and regularly stocked school supplies.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Planned and supervised games and other recreational activities for students.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Distributed pencils, paper, textbooks and workbooks to students.
Cashier/Customer Service
Soco Group/SC Fuels
Sun City, CA
08.2017 - 03.2020
- Customer service, Cash out register and end of shift, Stocking of product, Sales, Inventory, Opened and closed store, Handled returns and exchanges, Processed cash, check, or credit transactions with accuracy, Counted cash drawers, Stocked merchandise
Office Manager
Georgei Dental Group
Murrieta, CA
01.2013 - 01.2016
- Open and Close office daily, Run daily, weekly, monthly reports, Work AR report weekly, Customer service, Check patients on and out Collect co-payments, Enter all treatment done on patients, Bill insurance for treatment done, submit pre authorizations to insurance companies, Present treatment plan to patient, Secure financing for patients, Run credit cards for payments, Train all new employee's, marketing for office Scheduling appointments, I was hired for a part time position within two weeks and was asked to come on full time
- During my time at Dr
- Georgie's office I was able to steadily raise the office's production resulting in a raise in income for the office
- I was also able to get the office contracted for several new insurance company's
- But I believe my greatest achievement was getting the office ready for an in house Oral Surgeon.
Customer service
BLI Inc
Perris, CA
01.2011 - 01.2014
- Assemble and deliver products to customers in the local area, Keep accurate records of all income and expenses, Customer service, Handle customer complaints, Update deliver schedules nightly, Process new accounts, Handle account cancelation
Tax Preparer
Liberty Tax Service
Hemet, CA
01.2013 - 01.2013
- Prepare tax returns for clients, show clients how to fill out W4 forms, Customer service, Keep correct documentation of all outgoing checks, Set up appointments for clients, Advise clients on current laws, Open and close office daily, transmit final returns to the main office for transferring to IRS.
Insurance Collector
SmileCare Dental
Santa Ana, CA
01.2007 - 01.2011
- Customer Service, Work production reports, Verify payment status on unpaid claims, Confirm patient eligibility, Utilization report, Billing of general and specialty claims, Handel contracting issues, Maintain website login information for 84 offices and 30 insurances, Adjudication of processed claims
Education
Licensed Tax Preparer -
Liberty Tax School
CA01.2012
Huntington Dental College -
Huntington Beach
CA01.1993
Sunny Hills High School -
Fullerton
CA01.1990
Skills
- General Computer knowledge
- 10-Key
- Quickbooks
- Problem Resolution
- Customer Service Skills
- Dentrix
- Customer Service
- Team Member
- Educational assistance
- Storytelling
- Classroom support
- Arts and crafts
- IEP compliance
- Special Education Support
- Skill Building
- Teacher Support
- Documentation
- Clerical Support
- Activity Oversight
- Small Group Instruction
- Student Records Management
- Schedule Management
- Preparing Instructional Materials
- Behavior Management
- Friendly and Outgoing
- Safety understanding
- Behavior improvements
- Patient
- Individual Student Assistance
- Student Health and Safety
- Individualized Educational Plans
- Creating Visual Displays
- Small Group and Individual Assistance
- Activity implementation
- Classroom Technology
- Technology-based strategies
- Reporting Requirements
- IEP familiarity
- Verbal and Written Communication
- Supervising Student Activities
- Skill building support
- First aid and CPR certified
- Group and individual instruction
- Effective Communication
- Teacher Support and Collaboration
- Organization and Prioritization
- Conflict resolution techniques
- Helping Students with Special Needs
- Calm and Patient Demeanor
- Computer Skills
Certification
- CPR/First Aid Certified
- High school diploma
Timeline
Paraprofessional-SCS
Menifee Unified
09.2021 - Current
Cashier/Customer Service
Soco Group/SC Fuels
08.2017 - 03.2020
Office Manager
Georgei Dental Group
01.2013 - 01.2016
Tax Preparer
Liberty Tax Service
01.2013 - 01.2013
Customer service
BLI Inc
01.2011 - 01.2014
Insurance Collector
SmileCare Dental
01.2007 - 01.2011
Licensed Tax Preparer -
Liberty Tax School
Huntington Dental College -
Huntington Beach
Sunny Hills High School -
Fullerton
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