Pamela Streetman
Nursing
Virginia Beach,VA
Summary
Highly skilled and enthusiastic professional with more than 40 years of experience managing operations in patient-centric level 1 Trauma Center. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume operating rooms by providing exceptional safety, customer service, and data driven processes.
Overview
38
38
years of professional experience
Work History
Director of Surgical Service
Sentara Norfolk General Hospital
Norfolk, VA
05.2013 - 02.2022
- Interviewed, hired, evaluated and terminated management and support staff.
- Chaired committees, work groups and meetings.
- Kept practices, techniques, policies and procedures consistent with professional standards and regulatory agencies.
- Coached, mentored and supported managers, colleagues and staff.
- Reviewed financial reports, made modifications to reduce costs, and identified sound alternatives for purchasing equipment and supplies.
- Direct day-to-day administrative and operational functions for 25-OR facility, providing guidance and leadership to over 350 employees across more than 7 departments.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
Director Patient Care Services
Sentara Norfolk General Hospital
Norfolk, VA
01.1995 - 02.2013
- Reviewed and evaluated test results to suggest care and treatment options.
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Direct day-to-day administrative and operational functions for 525-bed facility, providing guidance and leadership to over 300 employees across more than 6 departments Including critical care, med surg units, Nightingale air ambulance and Trauma Services.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
- Conducted literature and coding reviews to adhere to state and federal standards.
Manager Director
Sentara Norfolk General Hospital
Norfolk, VA
06.1986 - 11.1997
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Master of Science - Nursing Administration
American Sentinel University
Aurora, CO06.2012
Bachelor of Science - Nursing
Virginia Commonwealth University
Richmond, VA06.2002
Diploma Registered Nurse - Registered Nurse
Sentara College of Health Sciences
Chesapeake, VA05.1980
Skills
- Budget Planning
- Policy and Program Development
- Risk Management
- Verbal and Written Communication
- Financial Reporting Coordination
- Expenditure Authorization
- Service Utilization Improvements
- Operating Plans Development
- Process Implementation
- Budget Development
- Financial Operations Oversight
- Clinical Quality Program Standards
Timeline
Director of Surgical Service
Sentara Norfolk General Hospital
05.2013 - 02.2022
Director Patient Care Services
Sentara Norfolk General Hospital
01.1995 - 02.2013
Manager Director
Sentara Norfolk General Hospital
06.1986 - 11.1997
Master of Science - Nursing Administration
American Sentinel University
Bachelor of Science - Nursing
Virginia Commonwealth University
Diploma Registered Nurse - Registered Nurse
Sentara College of Health Sciences
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