Pamela Stubblefield
Grapeland,Tx
Overview
6
6
years of professional experience
Work History
Sales Manager
Fussell Appliances, LLC
11.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Manager
Marketplace on Main
10.2022 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Substitute Teacher
Latexo Independent School District
01.2022 - 06.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Office Manager
SDS SERVICES
05.2018 - 07.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Answered phone calls and responded to customer emails.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled deliveries and pickups according to customer needs.
Lab Assistant/ Phlebotomist
Crockett Medical Center
08.2020 - 01.2021
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
B.S. Healthcare Administration - Healthcare Administration
University of Pheonix
Phoenix, AZ05.2025
Registered Dental Assistant - Dental Assisting
Huntsville Dental Assisting School
Huntsville, TX01.2021
Phlebotomy Technician - Phlebotomy
Angelina Community College
Lufkin, TX07.2020
Skills
- Time Management
- Attention to Detail
- Health Administration
- Medical Records
- Research
- Problem Solving
- Phlebotomy and Specimen Collection
- Specimen Processing
- HIPAA Compliance
- Customer Service
- Data Entry
Timeline
Sales Manager
Fussell Appliances, LLC
11.2023 - Current
Manager
Marketplace on Main
10.2022 - 11.2023
Substitute Teacher
Latexo Independent School District
01.2022 - 06.2022
Lab Assistant/ Phlebotomist
Crockett Medical Center
08.2020 - 01.2021
Office Manager
SDS SERVICES
05.2018 - 07.2021
B.S. Healthcare Administration - Healthcare Administration
University of Pheonix
Registered Dental Assistant - Dental Assisting
Huntsville Dental Assisting School
Phlebotomy Technician - Phlebotomy
Angelina Community College
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