Pamela Tamayo
Atlanta,GA
Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Sushi Nami Too
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Front Desk Receptionist/Dental Assistant
Greater Dental Health
05.2022 - 05.2023
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Front Desk Receptionist/Sterile Technician
Buckhead Cosmetic And Family Dentistry
01.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
No Degree - Nursing
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Meadowcreek High School
Norcross, GA05.2017
Skills
- Researching Skills
- Scheduling
- Patient Records Gathering
- Issue Handling
- Taking Client Histories
- Packaging and Mail Receiving
- Strategic Planning
- Customer Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Hostess
Sushi Nami Too
03.2023 - 08.2023
Front Desk Receptionist/Dental Assistant
Greater Dental Health
05.2022 - 05.2023
Front Desk Receptionist/Sterile Technician
Buckhead Cosmetic And Family Dentistry
01.2021 - 05.2022
No Degree - Nursing
Kennesaw State University
High School Diploma -
Meadowcreek High School
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