PAMELA TESTA
Ocala,FL
Summary
In search of a career that utilizes my current experience and expertise as well as being challenged with the opportunity of learning new skills.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
29
29
years of professional experience
Work History
Property Manager
Elon Property Management
03.2022 - 03.2025
- Oversaw property maintenance and repairs to ensure high standards of tenant satisfaction.
- Developed and implemented leasing strategies to optimize occupancy rates across multiple properties.
- Managed vendor relationships to negotiate contracts and ensure quality service delivery.
- Conducted regular property inspections to identify and address maintenance issues proactively.
- Mentored junior staff in effective property management practices and regulatory compliance.
- Led budgeting and financial planning efforts for property operations, ensuring fiscal responsibility.
HOUSING CONSULTANT
PRESTIGE HOME CENTERS, INC.
09.2020 - 10.2021
- Aide in helping families find the perfect home, help them obtain land, financing, insurance and get them into their new home.
- Advised clients on housing options, ensuring alignment with budget and preferences.
- Developed tailored housing solutions, enhancing client satisfaction and retention rates.
- Facilitated communication between clients and contractors, streamlining project timelines and deliverables.
COMMUNITY ASSOCIATION MANAGER (ON-SITE)
SEACREST SERVICES, INC.
08.2018 - 06.2020
- Managed one 416 single family home HOA. Enforced Associations Governing Documents, make sure Association is compliant with Florida Statute 720, prepare Annual Budgets, preparation for and attendance at all Board Meetings, Annual Meetings, Budget Meetings and Special Meetings. Oversite of staff including janitorial, maintenance and administrative and making sure that employee relations are top priority to promote a productive working environment. Oversite of all vendors to insure that all projects are carried out to specifications and in a timely manner.
BROKER ASSOCIATE, REALTOR
MAG REALTY COMPANY
01.2016 - 01.2020
- Assist buyers and sellers of real estate in Palm Beach County, Broward County and Miami Dade County
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
TMG PROPERTY MANAGEMENT
06.2017 - 05.2018
- Managed one 20 hour per week on-site 336 unit HOA, one commercial Condo and five residential Condos. Enforce Associations Governing Documents, make sure Association is compliant with Florida Statute 718, prepare Annual Budgets, preparation for and attendance at all Board Meetings, Annual Meetings, Budget Meetings and Special Meetings. Oversite of staff including janitorial, maintenance and administrative and making sure that employee relations are top priority to promote a productive working environment. Oversite of all vendors to insure that all projects are carried out to specifications and in a timely manner.
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
COMMUNITY ASSOCIATION MANAGEMENT SYSTEMS, INC.
03.2015 - 06.2017
BROKER ASSOCIATE, REALTOR
GAFFS REALTY COMPANY
01.2011 - 01.2016
- Assist buyers and sellers of real estate in Volusia and Palm Beach County.
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
ASSOCIATED PROPERTY MANAGEMENT
11.2014 - 03.2015
ASSISTANT PROPERTY MANAGER
COMMUNITY ASSOCIATION MANAGEMENT SYSTEMS, INC.
11.2013 - 11.2014
BROKER ASSOCIATE, REALTOR
AMERICAN REALTY SERVICES
01.2002 - 01.2012
- Assist buyers and sellers of real estate in Pennsylvania.
DESIGNER/SALES
WELLSFORD CABINETRY
01.2001 - 01.2011
- Design and sell all aspects of custom cabinetry including, kitchens, bath rooms, offices etc.
SR. ACCOUNT EXECUTIVE/SR. ACCOUNT MANAGER
MCKESSON/HBOC/GMIS
01.1996 - 01.2002
- Initiate interest in new case management, disease management, profiling and clinical criteria. Retained product renewals, including preparing and negotiating new pricing proposals and finalizing terms and conditions of agreement quotes. Troubleshoot all customer issues including technical, application, invoicing, implementation and integration. Coordinated and scheduled system upgrades and hardware upgrades or add-ons and resolve operational system problems. Coordinated discussions with customers and Third Party vendors to resolve interface and system compatibility issues. Audited customer billing, monitored and collected receivables and maintained account profitability. Promoted support services, upgrades, add-on modules and training services to customers and provided support in sales situations. Established and grew customer relationships. Provided feedback to research and development on product performance and enhancements and provided feedback to management on product and service performance. Directed and controlled customer expectations through regular customer contact and visits. Managed and provided leadership to ten Account Managers.
Education
Community Association Manager -
Gold Coast Schools
01.2014
Real Estate Broker - undefined
Dan Taddio School of Real Estate
01.2010
Real Estate Sales Associate - undefined
Berks Real Estate Institute
01.2001
High School - Academic/Business
Twin Valley High School
01.1984
Skills
- Well versed in land development codes, zoning, permitting, title searches and appraisals
- Proficient in MS Office suite of products
- Proficient in TOPS, Appfolio and Jenark accounting systems
- Good at conflict management
- Enjoy working with people
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Eviction procedures
- Maintenance scheduling
Timeline
Property Manager
Elon Property Management
03.2022 - 03.2025
HOUSING CONSULTANT
PRESTIGE HOME CENTERS, INC.
09.2020 - 10.2021
COMMUNITY ASSOCIATION MANAGER (ON-SITE)
SEACREST SERVICES, INC.
08.2018 - 06.2020
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
TMG PROPERTY MANAGEMENT
06.2017 - 05.2018
BROKER ASSOCIATE, REALTOR
MAG REALTY COMPANY
01.2016 - 01.2020
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
COMMUNITY ASSOCIATION MANAGEMENT SYSTEMS, INC.
03.2015 - 06.2017
COMMUNITY ASSOCIATION MANAGER (PORTFOLIO)
ASSOCIATED PROPERTY MANAGEMENT
11.2014 - 03.2015
ASSISTANT PROPERTY MANAGER
COMMUNITY ASSOCIATION MANAGEMENT SYSTEMS, INC.
11.2013 - 11.2014
BROKER ASSOCIATE, REALTOR
GAFFS REALTY COMPANY
01.2011 - 01.2016
BROKER ASSOCIATE, REALTOR
AMERICAN REALTY SERVICES
01.2002 - 01.2012
DESIGNER/SALES
WELLSFORD CABINETRY
01.2001 - 01.2011
SR. ACCOUNT EXECUTIVE/SR. ACCOUNT MANAGER
MCKESSON/HBOC/GMIS
01.1996 - 01.2002
Real Estate Broker - undefined
Dan Taddio School of Real Estate
Real Estate Sales Associate - undefined
Berks Real Estate Institute
High School - Academic/Business
Twin Valley High School
Community Association Manager -
Gold Coast Schools
ACTIVITIES
When not working I enjoy spending time with my husband of 27 years, Tony, and our rescue pups, Harley (1/2 English Mastiff/1/2 black lab) and Hailey (1/2 Black Lab/1/2 Pitbull). Love to promote rescue and assist in any way I can to help animals in need.