Pamela Todd
Danbury ,CT
Summary
To obtain a Call Center Representative (Remote) Position I have proven my ability to work effectively with management and staff in all levels of experience, as well as being able to work independently.
Overview
17
17
years of professional experience
Work History
Custodial
F&S Cleaning Services
06.2020 - Current
- Position
- Dusting
- Mopping
- Sweeping
- Collect Trash
Lieutenant • Shift Supervisor, Correction Officer/Property Officer
Correction in Connecticut
01.2008 - 01.2019
- Conduct roll call
- Complete incidents reports
- Complete bailouts
- Customer Service
- Evaluate correction officers
- Search all inmate property entering and leaving the facility
- Keep records of all inmate electronics purchases
- Respond to inmate request forms
- Assist outside facilities regarding property issues
Tuition Planner
Post University
01.2007 - 01.2008
- Interview students
- Assist students with FAFSA completion
- Facilitates entrance and exit interview packets for the new students
- Establish a payment plan for new students
- Counsel students with high balance or delinquent accounts
Education
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Post University
2008
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Branford Hall Career
2005
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Martin Luther King HS
2002
Skills
- Microsoft Word, Microsoft Excel, Dependable, Customer Service and Team Player
- Attention to Detail
- Safe Work Methods
- Dependable and Responsible
- Vacuuming and Dusting
Timeline
Custodial
F&S Cleaning Services
06.2020 - Current
Lieutenant • Shift Supervisor, Correction Officer/Property Officer
Correction in Connecticut
01.2008 - 01.2019
Tuition Planner
Post University
01.2007 - 01.2008
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Post University
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Branford Hall Career
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Martin Luther King HS