Summary
Overview
Work History
Education
Skills
Timeline

Pamela Turner

Detroit,MI

Summary

Dynamic Accounts Executive with a proven track record at Detroit Jewish News Foundation, excelling in accounts receivable and vendor management. Enhanced client satisfaction through effective communication and stringent internal controls, significantly reducing financial discrepancies. Skilled in invoice processing and relationship building, fostering loyalty and expanding the client base.

Overview

36
36
years of professional experience

Work History

Accounts Executive

Detroit Jewish News Foundation
02.1998 - Current
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
  • Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
  • Increased client satisfaction by effectively managing accounts receivable and payable processes.
  • Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
  • Kept detailed records of daily activities through online customer database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Informed customers of promotions to increase sales productivity and volume.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Presented professional image consistent with company's brand values.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Accounts Payable Clerk

Consolidated Data Tech
02.1989 - 02.1998
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Evaluated financial records to detect errors and discrepancies.
  • Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
  • Optimized cash flow management with strategic scheduling of payments to vendors.
  • Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
  • Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
  • Enhanced financial decision-making support by providing detailed accounts payable insights during budget meetings.
  • Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
  • Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
  • Strengthened internal controls, conducted periodic reviews of accounts payable transactions for compliance.
  • Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
  • Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
  • Increased department transparency, developed comprehensive monthly reports detailing accounts payable activity.
  • Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
  • Enhanced team productivity by training new clerks on accounts payable processes and best practices.
  • Facilitated smoother end-of-month closings by collaborating with accounting team to reconcile accounts payable ledgers.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Education

No Degree - Liberal Arts

Wayne State University, Detroit, MI
  • Completed AP course in Data Processing
  • Junior Office Society Member

High School Diploma -

Northern High School, Detroit, MI
06-1984
  • Honor Roll 1984
  • Completed AP course in Business
  • Junior Office Training Society
  • 3.5 GPA

Skills

  • Invoice processing
  • Accounts receivable
  • Accounts payable
  • Relationship building skills
  • Internal controls
  • Pipeline management
  • Credit control
  • Service coordination
  • Month-end closing
  • Debt collection
  • Written and verbal communication
  • Vendor management
  • Customer service

Timeline

Accounts Executive - Detroit Jewish News Foundation
02.1998 - Current
Accounts Payable Clerk - Consolidated Data Tech
02.1989 - 02.1998
Wayne State University - No Degree, Liberal Arts
Northern High School - High School Diploma,

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Pamela Turner