Pamela Vandereyk
Holiday,FL
Summary
Accomplished Assistant Wellness Coordinator at The Oaks of Clearwater, adept in healthcare team collaboration and process improvement. Demonstrated success in enhancing employee engagement and compliance, leveraging strong organization and effective communication. Streamlined operations and fostered positive relationships, significantly improving efficiency and resident satisfaction. Certified in CPR/AED, embodying adaptability and a professional demeanor.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Wellness Coordinator
The Oaks of Clearwater
420 Bay Ave Clearwater FL, 33756
10.2021 - Current
- Ensured compliance with state standards by regularly reviewing employee and resident records.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at the facility.
- Coordinated with healthcare providers to offer onsite services such as Primary care, flu shots or biometric screenings, increasing convenience for residents and employees.
- Streamlined administrative tasks for increased efficiency, including scheduling appointments and managing event logistics.
- Developed innovative strategies to increase employee engagement through targeted outreach efforts and personalized communications.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Built productive relationships with vendors and on-site providers.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Oversaw the recruitment, hiring, and onboarding process for new employees to maintain a high-quality staff.
- Implemented effective conflict resolution strategies for resolving issues among employees and residents.
- Mentored new new hires through observation, feedback, and professional development opportunities.
Shift Supervisor
Inspired Living At Ivy Ridge
7179 40th Ave N St Petersburg, FL. 33709
05.2016 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions, concerns or complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
High School Diploma -
Largo High School
Largo, FL12.2004
Skills
- Strong Organization
- Employee Supervision
- Medication Dispensing
- HIPAA Guidelines
- Healthcare Team Collaboration
- Vendor coordination
- Medical Records Management
- Budget Oversight
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective Communication
- Relationship Building
- Adaptability and Flexibility
- Task Prioritization
- Self Motivation
- Dementia Care
- Facility Maintenance
- Emergency Preparedness
- Patient Safety
- Patient Care Assessment
- Certified in CPR/AED
- Professional Demeanor
- Electronic Medical Record Software
- Process Improvement
- Process Implementation
Certification
- Assisted Living Facility Core Training , Florida Assisted Living Association - December 8, 2023
- Licensed Assisted Living Administrator - April 19, 2024
Timeline
Assistant Wellness Coordinator
The Oaks of Clearwater
10.2021 - Current
Shift Supervisor
Inspired Living At Ivy Ridge
05.2016 - 07.2021
High School Diploma -
Largo High School