PAMELA VARGAS
Casselberry,FL
Summary
To work in a company where I can perform and put into practice all my knowledge, skills, experience and provide a quality service to customer. As well acquire new knowledge in other areas for my professional growth. Secure a challenging position in a dynamic organization where I can apply my exceptional communication skills and expertise in conducting interviews and addressing inquiries for both English and Spanish-speaking customers. I aim to utilize my in-depth understanding of complex legal frameworks and regulations to navigate various issues and ensure compliance with reporting requirements. Additionally, I am committed to staying updated on changing regulations, policies, and legislative amendments to provide accurate advice and assessments in handling collection programs. By leveraging my knowledge and experience, I strive to contribute to the organization's success in delivering quality service and optimizing tax collection processes. Flexible hard worker ready to learn and contribute to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PARALEGAL
Tejes Law, PLLC
01.2018 - Current
- Preparing basic correspondence to clients and drafting litigation administration documents
- Answering calls of customers to resolve complains
- E-Filing Florida
- Federal Filing Court
- Document drafting
- Calendaring
- Prepare hearing folders
- Dealing with clients by phone
- Customer Service
- Assets management
- Chapter 7 and Chapter 13 bankruptcy drafting petition
- Chapter 13 Plan drafting.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Drafted correspondence to clients and other attorneys.
- Created spreadsheets to track case information and deadlines.
- Collaborated with attorneys in all stages of litigation process.
- Advised clients on procedural matters related to their cases.
- Filed motions with courts electronically or via hard copy.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Maintained calendars for upcoming court dates or deadlines related to cases.
LEGAL ASSISTANT
IZQUIERDO SAN MIGUEL LAW OFFICES, P.S.C.
Hato Rey, Puerto Rico
02.2011 - 09.2017
- Provide representation in a professional manner, greeting clients, clerical support and customer service
- Write and process legal document
- Receiving and sorting daily mail
- Answering telephone calls
- Arranging appointments on calendar and taking messages for Attorneys
- Typing and word processing use of Microsoft Word and Excel
- Organize, multitask, prioritize and work under pressure
- Receives incoming and makes outgoing contacts with customers.
Education
Bachelor of Arts, Social Science -
Universidad de Puerto Rico, Recinto Rio Piedras Campus
05.2016
High School Diploma -
Colegio Bautista Rosa de Sarón
05.2010
Skills
- Multitask
- Resolving customers or representative’s issues and request calls
- Customer Service
- Problem Solving
- Teamwork
- Adaptability
- Time Management
- Self-Confidence
- Handling Pressure
- Excellent written and verbal communication skills in Spanish and English
- Attorney Support
- Understands Confidentiality
- Proficient in MS Office
- Bankruptcy Law
- Civil Law
- Expert in Bankruptcies
- File Organization
- Contract Review
- Case Management
- Office Administration
- Document Control Support
- Client Communication
- Administrative Support
- Calendar Management
- Troubleshooting Complex Problems
- Civil Litigation
- Document Preparation
Certification
- Introduction to Paralegal I, 08/01/14, 10/01/14, Universidad Sagrado Corazón, San Juan, Puerto Rico
- Paralegal Certification, 05/01/20, 08/01/21, Post University, Connecticut, USA
- Notary Public, 11/01/27
References
If needed.
References
References available upon request.
Timeline
PARALEGAL
Tejes Law, PLLC
01.2018 - Current
LEGAL ASSISTANT
IZQUIERDO SAN MIGUEL LAW OFFICES, P.S.C.
02.2011 - 09.2017
Bachelor of Arts, Social Science -
Universidad de Puerto Rico, Recinto Rio Piedras Campus
High School Diploma -
Colegio Bautista Rosa de Sarón
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