Pamela Vedders
Austin,MN
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Regency Home Health Care
Austin, MN
04.2024 - Current
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided companionship and monitored health condition of clients.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Prepared meals and snacks according to prescribed diets.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted in ambulation and exercise routines for clients.
Cook
Our House Senior Living
Austin, MN
01.2024 - 03.2024
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Monitored stock levels of food items and ordered more when necessary.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Front Desk Receptionist
Americas Best Value Inn & Suites
International Falls, MN
07.2021 - 10.2023
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Responded to customer inquiries via phone, email, and in person.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Handled sensitive information in a confidential manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
GED -
Brookside
Albert Lea, MN05-2013
Skills
- Progress Documentation
- Meal Preparation
- Behavioral Management
- Client documentation
- Patient transportation
- Care Plan Management
Affiliations
- Reading travel and crafts
Timeline
Home Health Aide
Regency Home Health Care
04.2024 - Current
Cook
Our House Senior Living
01.2024 - 03.2024
Front Desk Receptionist
Americas Best Value Inn & Suites
07.2021 - 10.2023
GED -
Brookside
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