Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pamela Villaman

Clifton

Summary

Dynamic administrative professional with a proven track record at Hanover Warehouse, excelling in calendar coordination and enhancing document retrieval systems. Adept at fostering strong client relationships through exceptional communication and problem-solving skills. Proficient in Microsoft Office, ensuring efficient operations and contributing to a 20% increase in office productivity.

Overview

4
4
years of professional experience

Work History

Administrative Clerk

The New World of Logistics Company LLC
08.2022 - Current
  • Assisted in organizing and maintaining office documents for efficient retrieval.
  • Supported daily administrative operations by managing schedules and appointments.
  • Operated office equipment, including printers and scanners, ensuring functionality.
  • Processed incoming and outgoing correspondence to facilitate communication flow.
  • Learned data entry procedures to maintain accurate records in the database.
  • Assisted with onboarding of new employees.
  • Purchased and maintained office supplies.

Administrative Assistant

Hanover Warehouse
08.2021 - 08.2022
  • Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
  • Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
  • Coordinated travel arrangements, including itineraries and accommodations, streamlining travel processes.
  • Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

No Degree - Tax Preparation

Universidad De Impuestos
Miami, FL
02-2024

BBA - Business Administration

Universidad Nacional Pedro Henriquez Urena (UNPHU)
Santo Domingo, Dominican Republic
04-2020

Skills

  • Attention to detail
  • Clerical support
  • Maintaining confidentiality
  • Verbal and written communication
  • Problem-solving
  • Database entry
  • Team collaboration
  • Filing systems
  • Calendar coordination
  • Invoice processing
  • Interpersonal confidence
  • Scheduling appointments
  • Spreadsheets management
  • Scheduling and calendar management
  • Time tracking
  • Daily reporting
  • Appointment scheduling
  • Basic accounting
  • Multitasking
  • Microsoft Excel
  • Phone etiquette
  • Front desk reception
  • Phone call handling
  • Email correspondence
  • Data entry
  • Microsoft office
  • Flexible and adaptable
  • Professional and mature

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Clerk

The New World of Logistics Company LLC
08.2022 - Current

Administrative Assistant

Hanover Warehouse
08.2021 - 08.2022

No Degree - Tax Preparation

Universidad De Impuestos

BBA - Business Administration

Universidad Nacional Pedro Henriquez Urena (UNPHU)