Pamela Vital
Lauderdale Lakes
Summary
Committed
positive
Multi-tasking
Self motivated
Customer is a priority
Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Responsible in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Seminole Classic Casino
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Customer Service Representative
Winn Dixie Supermarket
01.2023 - 10.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Price Choice
05.2020 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Food Server
Swap Shop And Drive In
02.2019 - 12.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Telephone Sales Representative
Simple Mobile
06.2018 - 01.2019
- Asked probing and pertinent questions to understand customers' needs and match individuals to product offerings.
- Led customers through smooth sales processes.
- Assisted with training and orientation of new employees.
- Escalated concerns or advanced problem calls to management staff.
Education
Certificate -
AAA Food Handler
Texas City, TX07-2024
High School Diploma -
Goliath Academy
Palm Beach, FL05-2024
Diploma - Home Health Aide
Ruby Academy
Lauderhill, FL01-2024
Diploma/ Certificate - Business Administration
Université De Port -au-Prince
08.2013
Skills
Team work and Collaboration
Adaptability
Leadership
Multitasking
Self motivated
Computer skills
Strong verbal communication
Customer service
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- Certified Nursing Assistant (CNA)
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
Languages
English
Full Professional
Creole
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Seminole Classic Casino
07.2023 - Current
Customer Service Representative
Winn Dixie Supermarket
01.2023 - 10.2024
Cashier
Price Choice
05.2020 - 01.2022
Food Server
Swap Shop And Drive In
02.2019 - 12.2020
Telephone Sales Representative
Simple Mobile
06.2018 - 01.2019
Diploma/ Certificate - Business Administration
Université De Port -au-Prince
Certificate -
AAA Food Handler
High School Diploma -
Goliath Academy
Diploma - Home Health Aide
Ruby Academy
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