Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAMELA WARRINER

WESTBROOK ,MN

Summary

I have been Cooking for most of my life. I cooked for my family growing up, I cooked in my family's restaurant, I cooked for my own family and now I cook at Sanford and I absolutely Love it. Cooking is a passion of mine. I love to serve things that look presentable and enjoyable to people. I try to make things appealing to the eye and flavorful to the palate. I make sure each patient in the hospital gets the right nutrition for their special needs whether it be a regular diet, diabetic diet, heart healthy diet, pureed foods and clear liquid. I follow all dietary regulations for each individuals need.

I am very reliable and I cover shifts if needed.

Overview

13
13
years of professional experience

Work History

Dietary Aide and Cook

Sanford Health
03.2022 - Current
  • Grew up helping cook, serve and clean in a family owned restaurant by my parents.
  • Have been Dietary Aide and PM Cook at Sanford Health for a year and recently started AM Cook cooking breakfast and Dinner for patients, staff and independent living facility.
  • My ability to catch on to new tasks are very high.
  • I have had many compliments on my meals and my ability to multitask.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Cleaned and organized kitchen, dining and service areas.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into meal rotation, ensuring variety and satisfaction.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Adjusted food preparation methods in accordance with customer requests.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Utilized POS system to receive and process food and beverage orders.
  • Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Monitored food quality and freshness throughout day.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.

Housekeeping and Laundry Attendant

Sanford Health
09.2021 - Current
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Minimized garment shrinkage or color bleeding by strictly adhering to recommended wash settings and temperatures.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
  • Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Used special fabric treatments, borax, and Enzyme cleaner to remove stains.
  • Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
  • Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
  • Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
  • Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Returned emptied garbage receptacles to proper locations.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Handled requests for extra linens, toiletries and other supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Supported hospital sustainability efforts through responsible waste disposal and recycling initiatives as part of daily duties.
  • Raised cleanliness standards in exam rooms by routinely inspecting completed work for quality assurance purposes.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Delivered services to customer locations within specific timeframes.

Grocery Attendant

Maynards
01.2011 - 03.2022
  • Coordinated efforts between departments for smooth operations by communicating effectively during high-volume periods.
  • Conducted price checks on items when necessary, ensuring accuracy for customers'' convenience.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
  • Received new shipments promptly while verifying accuracy of delivered goods against purchase orders before updating inventory records.
  • Operated cash register to record transactions accurately and efficiently.
  • Ensured accurate pricing with proper labeling and signage for a seamless shopping experience.
  • Retrieved items for customers and verified prices.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped maintain overall store appearance by cleaning floors, windows, and restrooms regularly.
  • Managed inventory by stocking shelves and rotating products to minimize waste.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Increased customer satisfaction by providing friendly and efficient service during checkout.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted customers in locating items, contributing to a positive shopping experience.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Adhered to safety guidelines for lifting heavy objects or operating equipment properly within the workplace setting.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Lifted up to 40 pounds at once and used forklift to move heavier loads.
  • Operated cash register to accurately process and record customer payments.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Handled returns and exchanges with courtesy, maintaining a commitment to customer satisfaction.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided prompt assistance with customer inquiries or concerns, resolving issues professionally.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collaborated with fellow team members to complete daily tasks efficiently and effectively.
  • Completed end-of-day closing procedures diligently including cash reconciliation and reporting discrepancies in a timely manner.
  • Prepared orders for customers without delay to deliver excellent service.
  • Executed weekly markdowns according to promotional schedules while maintaining organization throughout the store.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash registers accurately, processing transactions quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Provided professional services and support in a dynamic work environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated leadership skills in managing projects from concept to completion.

Education

No Degree - Digital Graphics

Rasmussen College
Mankato Minnesota

High School Diploma -

Ortonville High School
Ortonville Minnesota
05.1979

Skills

  • Nutrition
  • Attention to detail
  • Table Setting
  • Tableside Service
  • Time management abilities
  • Written Communication
  • Regulations Compliance
  • Reliability
  • Kitchen Equipment Operation
  • Food handling safety
  • Computer Skills
  • Verbal Communication
  • Cleaning and sanitizing
  • Ingredient Preparation
  • Safe Food Handling
  • Food Preparation
  • Professional Demeanor
  • Food presentation
  • Multitasking
  • Food Delivery
  • Continuous Improvement
  • Cooking
  • sanitation Guidelines
  • Sanitation Practices
  • Allergen awareness
  • Kitchen Organization
  • Restaurant Experience
  • Active Listening
  • Specialized meal preparation
  • Flexible Schedule
  • Food Safety
  • Kitchen Operations
  • Nutrition knowledge
  • Health Code Compliance
  • Adaptability
  • Cooking techniques
  • Multitasking Abilities
  • Meal Preparation
  • Food station setup
  • Problem-Solving
  • Self Motivation
  • Dining area maintenance
  • Food inspection
  • Portion Control
  • OSHA Compliance
  • Food spoilage prevention
  • Adaptability and Flexibility
  • Professionalism
  • Task Prioritization
  • Organizational Skills
  • Time Management
  • Sanitization
  • Flexible and Adaptable

Timeline

Dietary Aide and Cook

Sanford Health
03.2022 - Current

Housekeeping and Laundry Attendant

Sanford Health
09.2021 - Current

Grocery Attendant

Maynards
01.2011 - 03.2022

No Degree - Digital Graphics

Rasmussen College

High School Diploma -

Ortonville High School

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PAMELA WARRINER