Pamela Watkins
Chicago,IL
Summary
To obtain a new and challenging position that utilizes my total experience in an acute setting with a family atmosphere with the goal of providing quality patient care and success.
Compassionate Community Nurse known for high productivity and efficient task completion. Specialize in patient education, wound care, and chronic disease management. Excel in communication, empathy, and adaptability to meet diverse patient needs in community settings. Bring comprehensive understanding of public health principles to promote wellness across populations.
Overview
31
31
years of professional experience
Work History
Community Nurse Coordinator
South Side Healthy Community Organization
Chicago, USA
01.2024 - Current
- Referrals, IDT meetings, Assist with prior auth, discharge planning, community marketing, care plans.
DCE Nurse
Mount Sinai Health System
Chicago, USA
12.2022 - 09.2023
- Manage Patients with Medicare and attend/present at ICT meetings.
- Transition of Care duties following the patient through ER and hospital visits.
Care Manager
Remote CCMP
Chicago, USA
02.2021 - 12.2022
- Management of case load of 70 consumers education of meds and disease management.
- ICT meetings, referrals, TOC duties
- HRA and care plan completion, PCG call queue, and work with VH and patient ping daily.
Clinical Liaison
Villa Health Care
Chicago, USA
02.2018 - 08.2021
- Process referrals and complete patient bedside visits.
- Market to hospitals and maintain relationships with social workers and other disciplines.
- HRA and care plan completion, PCG call queue, and work with VH and patient ping daily.
Outpatient Case Manager
Advocate Health Care
Chicago, USA
04.2010 - 02.2018
- Management of case load of 60-130 clients and worked with physicians to service patients with various insurances including manage Medicaid products.
- Conduct patient education sessions and generate referrals to community agencies.
- Work with discharge planners in hospital and order DME as needed.
- Assist with avoiding readmissions to ER and work with inpatient case managers/social workers.
Intake Coordinator
Gentiva Home Health/ Kindred at Home
North Riverside, USA
04.2014 - 02.2017
- Coordinate care for patients working with several different disciplines.
- First level of triage for care coordination and patient services as well as support for internal and external customers.
- Responsible for referral screening to ensure all new patients meet agency admission criteria.
Nurse Case Manager (BMU)
Jackson Park Hospital
Chicago, USA
04.2008 - 04.2010
- Review charts for HIS, EQ health solutions providing clinical on the web and phone.
- Collaborate with physicians, social workers, insurance companies and any outside vendor to insure payment of claims.
- Assist with staffing new hires and preceptor duties.
Psychiatric Nurse Liaison
Extended Care Facility
Chicago, USA
05.2007 - 04.2008
- Conduct bedsides with patients in hospitals and in the community.
- Target areas were citywide north and south regions.
- Host marketing events internally and with external accounts.
- Work closely with admissions director as a consultant on clinically complex referrals.
ACT Nurse Case Manager/ Day Treatment Nurse
Community Mental Health Council
Chicago, USA
03.2004 - 05.2007
- Provide medication training and set up medication monitoring system for clients in residential group home.
- Case management- placement, discharge planning, attending clinical visits with client, home visits, socialization promotion, client companion shopping and on outings.
- Maintained a caseload and worked as a medical resource for staff and clients.
Dispensing Methadone Maintenance Nurse
Pilsen Little Village
Chicago, USA
01.2000 - 03.2004
- Supervising nurse- Perform daily office tasks and payroll.
- Supervision of nursing staff.
- HIV testing, referral follow up.
- Responsible for office services and purchasing.
- Perform general nursing duties within scope of practice.
LPN Methadone Dispensing Nurse
Center for Addictive Problems
Chicago, USA
04.1995 - 01.2000
- Methadone maintenance, order processing, clean unit, maintain inventory counts.
- Perform intake, taking vitals, obtained patient history and physical information for health records.
- Perform Mantoux testing.
- General office duties and word processing.
Education
Some College (No Degree) - Social Work
Walden University
Minneapolis, MNSkills
- LVN
- BLS
- CPR
- Triage
- Analysis Skills
- Behavioral Health
- Detox
- HIPPA
- Case Management
- Managed Care
- Medication Administration
- Leadership
- Crisis Intervention
- EMR Systems
- Intake Experience
- Customer service
- Documentation review
- Typing
- Computer skills
- First aid
- Geriatrics
- Psychiatry
- Psychiatric care
Timeline
Community Nurse Coordinator
South Side Healthy Community Organization
01.2024 - Current
DCE Nurse
Mount Sinai Health System
12.2022 - 09.2023
Care Manager
Remote CCMP
02.2021 - 12.2022
Clinical Liaison
Villa Health Care
02.2018 - 08.2021
Intake Coordinator
Gentiva Home Health/ Kindred at Home
04.2014 - 02.2017
Outpatient Case Manager
Advocate Health Care
04.2010 - 02.2018
Nurse Case Manager (BMU)
Jackson Park Hospital
04.2008 - 04.2010
Psychiatric Nurse Liaison
Extended Care Facility
05.2007 - 04.2008
ACT Nurse Case Manager/ Day Treatment Nurse
Community Mental Health Council
03.2004 - 05.2007
Dispensing Methadone Maintenance Nurse
Pilsen Little Village
01.2000 - 03.2004
LPN Methadone Dispensing Nurse
Center for Addictive Problems
04.1995 - 01.2000
Some College (No Degree) - Social Work
Walden University