Pamela Watson

• Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
• Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
• Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
• Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
• Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
• Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
• Imparted knowledge on plants and flowers to customers.
• Researched latest design trends, colors, and vendor products for use in new pieces.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
• Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
• Prepared potted plants and bouquets based on customer requirements.
• Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
• Implemented cost-saving measures to reduce overhead expenses while maintaining high standards of quality in all products delivered.
• Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
• Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
• Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
• Enhanced store ambiance and customer satisfaction by designing seasonal floral arrangements for display.
• Provided expert care instructions to customers, extending life of their floral purchases.
• Maintained cleanliness and organization of shop, enhancing shopping experience for customers.
• Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
• Increased repeat business with exceptional customer service and personalized floral recommendations.
• Implemented creative window displays, attracting passerby attention and increasing foot traffic.
• Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
• Conducted market research to stay ahead of floral trends, ensuring offerings remained appealing and contemporary.

I have been a cahier,and worked as a floral manager for many years

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Addressed customer needs and made product recommendations to increase sales.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Addressed customer needs and made product recommendations to increase sales.