Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Wells

McDonough,GA

Summary

Accomplished professional with a proven track record at CMG Landscape, adept in project management and strategic planning. Excelled in team leadership and effective communication, ensuring project success and safety compliance. Demonstrated excellence in business development and operations management, significantly enhancing team productivity and customer satisfaction. Self starter and Self driven individual. Hard working and dedicated to my work. A perfectionist.

Overview

17
17
years of professional experience

Work History

Site Supervisor

CMG Landscape
Atlanta, GA
04.2024 - Current
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Implemented best practices and safe operating procedures.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
  • Resolved issues among team members to keep employees on task.

Office Manager

CMG Landscape
Atlanta, GA
10.2021 - 05.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Sales Associate

Williams-Sonoma
Remote
12.2019 - 02.2020
  • Increased repeat customers through personalized follow-up communications and targeted promotions.
  • Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.

• Assisted customers in making online purchases and addressing issues with previous purchases they may not have received or had issue with.

Mortgage Loan Processor

American Home Lending Group
St Louis, MO
05.2007 - 09.2013
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Prepared file for final clear-to-close by branch management.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Processed mortgage loan applications accurately and successfully for over 5 years.
  • Reviewed financial statements and contacted institutions and customers to clarify details.

Education

Bachelor Of Administrative Studies - Executive Assistant And Executive Secretary

University of Phoenix
Tempe, AZ
05.2015

Skills

  • Team Supervision
  • Site coordination
  • Site Safety
  • Construction safety
  • Staff Management
  • Project Coordination
  • Safety Management
  • Project Management
  • Strategic Planning
  • Quality Assurance
  • Operations Management
  • Personnel Oversight
  • Business Administration
  • Business Development
  • Inventory purchasing
  • Worker Supervision
  • Team Leadership
  • Decision-Making
  • Attention to Detail
  • Effective Communication
  • Job Planning
  • Following Instructions
  • Multi-Project Coordination
  • Customer Relations
  • Employee Training
  • Relationship Building
  • Site Inspection
  • Work Monitoring
  • Employee Management
  • Supply Ordering

Timeline

Site Supervisor

CMG Landscape
04.2024 - Current

Office Manager

CMG Landscape
10.2021 - 05.2024

Sales Associate

Williams-Sonoma
12.2019 - 02.2020

Mortgage Loan Processor

American Home Lending Group
05.2007 - 09.2013

Bachelor Of Administrative Studies - Executive Assistant And Executive Secretary

University of Phoenix
Pamela Wells