Open To Work
Pamela Whorton
Springfield,MO
Work Preference
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Skills
- Microsoft word,excel,power point
- Payroll
- Time management
- Valid Driver's license
- Problem-solving
- Customer service
- Punctual and reliable
- Team building
- Database management
- Task prioritization
- Multitasking
Work History
Driver
Uber / Lyft
01.2021 - 01.2023
- Provided reliable driving services to enhance customer mobility
- Communicated effectively with passengers to enhance customer satisfaction and address concerns.
- Managed multiple ride requests efficiently during peak hours, maintaining high service quality.
- Utilized GPS navigation systems to optimize driving routes and reduce travel times.
- Delivered safe and timely transportation services to passengers across various routes.
- Ensured vehicle cleanliness and maintenance through regular inspections and servicing.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Operations Manager
Cici’s Pizza
01.2015 - 01.2020
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Coordinated staff schedules, ensuring adequate coverage during peak hours while managing labor costs.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established marketing strategies to increase brand visibility and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Oversaw financial management, including budgeting, forecasting, cost control measures, and all aspects of payroll.
Site Acquisition
Wi-Finity, LLC
01.2014 - 01.2015
- Responsible for T-Mobile Lease Audits
- Responsible for AT&T Landlord Lease Negotiations
- Responsible for AT&T Amendments
- Responsible for ATC Lease Negotiations
- Streamlined internal workflows to increase productivity within the site acquisition team, resulting in faster project delivery times.
Site Acquisition Manager
BTS Site Services, LLC
01.2013 - 01.2014
- Manage all Direct client contact / Site Acquisition Contacts
- Responsible for all Data bases with clients
- Responsible for all trackers and updates
- Site Acquisition contact
- Collaborated closely with construction teams to ensure smooth transitions from acquisition phase to buildout stage of projects.
- Developed strong relationships with property owners, fostering positive interactions and securing necessary agreements.
- Prepared thorough documentation for each acquired site, maintaining accurate records for future reference and analysis.
Owned and Managed
Arris’s Pizza
01.2006 - 01.2011
- Owner of restaurant
- Responsible for all aspects of Payroll
- Responsible for all onboarding and offboarding
- Responsible to create schedules and maintain schedules
- Customer Service with customers
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
High School Diploma -
Parkview High School
Timeline
Driver
Uber / Lyft
01.2021 - 01.2023
Operations Manager
Cici’s Pizza
01.2015 - 01.2020
Site Acquisition
Wi-Finity, LLC
01.2014 - 01.2015
Site Acquisition Manager
BTS Site Services, LLC
01.2013 - 01.2014
Owned and Managed
Arris’s Pizza
01.2006 - 01.2011
High School Diploma -
Parkview High School