Pamela Williams
Wisconsin Rapids
Summary
Experienced Registered Nurse with over 38 years specializing in long term care, cardiac care, infusion therapy, utilization review and clinical documentation integrity. Demonstrates strong leadership and collaboration, guiding teams to improve patient outcomes and ensure regulatory compliance. Expert in implementing advanced monitoring systems and streamlining care protocols for enhanced patient safety and operational efficiency. Advocate for compliant chart documentation, query writing and case reconciliation.
Overview
29
29
years of professional experience
Work History
CDI-auditor-contract position
Amergis Revenue Cycle Services
Independence
2025.11 - Current
- Audited assigned cases completed by CDI staff from Vanderbilt University Hospital for Vizient factors, query compliance, Elixhauser potentials and correct DRG's.
- Provided feedback to the CDI for potentials found
- Ensured timely completion of all assigned tasks within set deadlines.
- Maintained confidentiality of company information obtained in audit assignments.
RN Staff Nurse
Ripple Behavior Solutions
Marshfield
2025.09 - Current
- Conducted assessments to evaluate patient needs and progress regularly.
- Documented patient interactions and maintained accurate medical records.
- Coordinated care with charge nurse and other staff through daily communication.
- Ensured compliance with federal, state and local healthcare regulations.
- Implemented therapeutic activities to enhance patient engagement and wellbeing.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Supported patients with activities of daily living, fostering independence and comfort.
RN Staff Nurse
Mayo Clinic
Rochester
1997.04 - Current
- Initial and concurrent patient chart reviews looking for accurate physician documentation that can be translated into correct coding for patient billing.
- Write compliant queries to ensure chart completeness and achieve high query agreement.
- Provide 1:1 education to providers to ensure chart completeness.
- Streamline chart reconciliation for 100% documentation compliance and accuracy.
- Demonstrated ability to work independently and collaboratively work with patient care providers and the coding department to ensure chart accuracy.
- Collaboratively work with CDI team members to meet the case load demands in an efficient manner and per department policy.
- Maintain confidentiality of protected patient information as well as protected company information
- As a floor RN, Delivered patient-centered care in fast-paced clinical environments. Administered medications and monitored patient responses to treatments. Conducted assessments to evaluate patient conditions and needs. Educated patients and families on health management and procedures. Maintained accurate medical records using electronic health systems. Trained and mentored new nursing staff on protocols and practices. Advocated for patients by supporting and respecting basic rights, values, and beliefs.
RN Staff Nurse
Edgewater Haven
Port Edwards
2022.03 - 2023.12
- Conducted assessments to evaluate patient needs and progress regularly.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
RN Staff Nurse
Kings Veterans Home
King
2021.03 - 2022.03
- Conducted assessments to evaluate patient needs and progress regularly.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
RN Staff Nurse
Edenbrooke of Wisconsin Rapids
Wisconsin Rapids
2020.02 - 2021.02
- Conducted assessments to evaluate patient needs and progress regularly.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
RN Staff Nurse
Spring Valley Living
Spring Valley
2018.09 - 2019.09
- Conducted assessments to evaluate patient needs and progress regularly.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
RN Staff Nurse
Grand Meadow Care Center
Grand Meadow
2017.10 - 2018.09
- Conducted assessments to evaluate patient needs and progress regularly.
- Supervised licensed practical nurses, certified nurse assistants and other staff members.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
RN -DON
Wildwood Grave Assisted Living
Le Roy
2008.09 - 2010.12
- Monitored patient vital signs and reported changes to medical staff.
- Trained new nursing staff on protocols and best practices for patient care.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Provided patient care and education to patients with chronic illnesses.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
RN Supervisor
St. Mark's Lutheran Home
Austin
2003.12 - 2005.01
- Supervised nursing staff to ensure high-quality patient care standards.
- Developed and implemented care plans tailored to individual patient needs.
- Trained new nursing staff on protocols and procedures for compliance.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Facilitated staff meetings to discuss issues and improve communication.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
Education
Master of Science - Nursing Practice
University of Arizona
Tucson, AZ2012-05
Bachelor of Science - Nursing Science
Edgewood College
Madison, WI1991-05
Associate of Science - Emergency Medical Science
Catawba Valley Technical College
Hickory, NC1986-05
Skills
- ICDI
- Utilization Review
- Critical care skills
- Infusion therapy
- knowledge with EPIC
- Knowledge with Solventum 360
Languages
English
Professional
Additional Information
Licensure and Certifications:
Wisconsin State License 108423-30
CPR certified-Sept 2025
CCDS certification
Professional Memberships:
Past member of Sigma Theta Tau, International
Past member of Omicron Delta Chapter
Current member of ACDIS
Timeline
CDI-auditor-contract position
Amergis Revenue Cycle Services
2025.11 - Current
RN Staff Nurse
Ripple Behavior Solutions
2025.09 - Current
RN Staff Nurse
Edgewater Haven
2022.03 - 2023.12
RN Staff Nurse
Kings Veterans Home
2021.03 - 2022.03
RN Staff Nurse
Edenbrooke of Wisconsin Rapids
2020.02 - 2021.02
RN Staff Nurse
Spring Valley Living
2018.09 - 2019.09
RN Staff Nurse
Grand Meadow Care Center
2017.10 - 2018.09
RN -DON
Wildwood Grave Assisted Living
2008.09 - 2010.12
RN Supervisor
St. Mark's Lutheran Home
2003.12 - 2005.01
RN Staff Nurse
Mayo Clinic
1997.04 - Current
Master of Science - Nursing Practice
University of Arizona
Bachelor of Science - Nursing Science
Edgewood College
Associate of Science - Emergency Medical Science
Catawba Valley Technical College