Pamela Wilson
Eufaula,AL
Summary
Motivated and patient-focused Dental Hygienist with 28 years of experience treating individuals with diverse dental concerns. Passionate about providing compassionate care and building relationships with patients to facilitate trust. Active listener with commitment to developing rapport. Offering exceptional patient education skills to promote preventive care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Registered Dental Hygienist
Family Dental Care
08.2008 - Current
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Screened patients for signs of oral cancer during routine examinations, promoting early detection and intervention when necessary.
- Improved and developed knowledge through continuing education courses and seminars.
- Capably performed prophylaxis in absence of periodontal disease or gingivitis.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Assisted dentists in various procedures, ensuring efficient and successful treatment outcomes.
- Administered topical anesthetics to patients' gums to prepare areas being worked on.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff.
- Applied preventive materials such as fluoride varnishes or sealants to protect teeth from decay or sensitivity issues.
- Cared for patients with special needs by providing education related to specific procedures and communicating with caregivers.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Strengthened communication skills by presenting complex information in an understandable manner to diverse patient populations.
- Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Participated in community outreach events promoting oral health awareness and offering free dental screenings to underserved populations.
- Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Educated patients on proper oral hygiene techniques for optimal dental health and prevention of future issues.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Carried out advanced dental cleaning services.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Polished patients' teeth to remove surface stains.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Counseled patients on nutritional choices impacting their oral health while developing customized dietary recommendations based on individual needs.
Dental Assistant
Family Dental Care
12.1995 - Current
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Monitored patient comfort and safety during dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sterilized rooms and prepped equipment and instruments for many procedures daily.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Registered Dental Hygienist - Dental Hygiene
Alabama Dental Hygiene Program
Birmingham, AL08.2008
Skills
- Medical History Review
- Medical Charting
- Supply Management
- Patient Communication
- HIPAA Awareness Training Certification
- Electronic Health Records
- Medical Records Management
- Medical office administration
- Organization and Time Management
- Dental records
- OSHA and infection control adherence
- Dental billing and coding
Timeline
Registered Dental Hygienist
Family Dental Care
08.2008 - Current
Dental Assistant
Family Dental Care
12.1995 - Current
Registered Dental Hygienist - Dental Hygiene
Alabama Dental Hygiene Program
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