Pamela Wynn

• Interacted with customers by phone, email to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Edited documents to improve accuracy of language, flow, and readability.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

• Provided effective, and appropriate medical massage therapy techniques during customer appointments.
• Maintained client treatment records and designed long-term care programs for return customers.
• Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
• Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Educated clients on benefits of massage therapy and importance of self-care.
• Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
• Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.

• Fostered friendly, warm, and exceptional customer experience.
• Sterilized equipment for patient treatments.
• Recommended retail products for at-home use.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Analyzed skin condition and made appropriate product recommendations.
• Advised clients on proper home-care regimens.
• Stocked treatment rooms with proper supplies.
• Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Work on call with a temporary dental service.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Prepared patient x-rays and images for dentist review.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Explained treatment procedures and instructed patients on home care guidelines.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for procedures daily.

Develop state-approved 9 month dental assistant program

Create lesson plans, unit tests and class room lectures

Dental software-Eaglesoft

Help with Medical Assistant Instructors classes, CPR

Help with grading students paper

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Dental Teeth whitening services for patients, make whitening trays, pour dental impressions for lab services, chair massage and microdermabrasion treatments.