Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Yarbro

Hillsboro,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

55
55
years of professional experience

Work History

Hospice Aide

Church Secretary

Title Searcher

House and Pet Sitter

Jim Holcomb
Covington, TX
02.2019 - Current
  • Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
  • Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Communicated with homeowner via phone or text.
  • Cared for houseplants by frequently watering during owners' absence.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.

Company Owner

WP Cattle Company
Hillsboro, Texas
05.2018 - Current
  • Aligned branding initiatives and sales strategies with client goals.
  • Supported company goals through careful reinvestment of profits.
  • Interacted well with customers to build connections and nurture relationships.
  • Drafted invoices for completed work.
  • Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
  • Promoted positive customer experience through day-to-day supervision and management of facility.

Minister of Music

Chisholm Trail Church
Rio Vista, TX
01.2015 - Current
  • Planned, organized and led music ministry during worship service by motivating congregational participation and providing direction to choir members and musicians.
  • Provided inspiring and motivational music ministry during worship services, programs and events to uplift, encourage and entertain people with positive messages and values.
  • Coordinated music and special vocals for worship services.
  • Recruited volunteers for choirs and worship teams.
  • Engaged congregation through musical worship experience by spreading vitality.
  • Utilized central screen for lyric projection to teach unfamiliar songs to congregation.
  • Promoted fellowship within and helped recruit new volunteers into music ministry.
  • Bridged generational and cultural differences by selecting balance of musical styles for every service and presenting spiritual context.
  • Utilized technology in planning and presenting music to enhance worship message.
  • Developed programs for holidays and unique events.
  • Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
  • Set up PowerPoint presentations with lyrics for congregation.
  • Led and inspired worship team members and guided team in following church processes, guidelines and mission.

Volunteer

Chisholm Trail Church
Rio Vista, Texas
01.2015 - Current
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Supported engaging and fun events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Spoke with community organizations to further drive outreach efforts and highlight program successes.
  • Helped program leadership with planning and fundraising responsibilities.
  • Helped program leaders with administrative support duties.
  • Completed clerical tasks and office duties to open full-time employees up for more critical work.
  • Met with other volunteers and program leaders to discuss new services.
  • Helped organize and manage events and projects.
  • Assisted with special events and programs.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Responded to questions from customers and community members.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

Homeschool Teacher

My Children
Hillsboro, Texas
08.2005 - Current
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Evaluated classical, student-lead and unschooling methodologies for best option.
  • Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
  • Researched multiple curricula, methodologies and perspectives as part of educational planning.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Fostered student curiosity and interest through creative hands-on activities.

Babysitter

Laura Crouch
Itasca, Texas
01.1991 - 06.2004
  • Communicated positively with children and guardians.
  • Assisted children with homework assignments and special projects across different subjects.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Played games, worked on puzzles and read books to young children.
  • Provided developmentally appropriate activities for children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Promoted language development skills through reading and storytelling.

Education

Associate of Arts - English Education

Hill College
Hillsboro, TX
05.1989

Itasca High School
Itasca, TX
05.1987

Skills

  • Interdisciplinary Care
  • Hospice and Palliative Care
  • Personal Care Assistance
  • Observation Documentation
  • Multi-Line Telephone Systems
  • Customer Support Needs Assessment
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Customer Satisfaction
  • Document and File Management
  • Ease with Computers and Technology
  • Database and Client Management Systems
  • Confidentiality and Data Protection
  • Appointment Coordination

Timeline

House and Pet Sitter

Jim Holcomb
02.2019 - Current

Company Owner

WP Cattle Company
05.2018 - Current

Minister of Music

Chisholm Trail Church
01.2015 - Current

Volunteer

Chisholm Trail Church
01.2015 - Current

Homeschool Teacher

My Children
08.2005 - Current

Babysitter

Laura Crouch
01.1991 - 06.2004

Hospice Aide

Church Secretary

Title Searcher

Associate of Arts - English Education

Hill College

Itasca High School

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Pamela Yarbro