Pamela Y. McClendon
Customer Services
Spring,Texas
Summary
Experienced with differentiated instruction and creating inclusive classroom settings. Utilizes effective teaching strategies to support students with diverse learning needs. Knowledge of collaborative approaches and behavior management techniques to enhance student engagement and success.
Skilled in developing and implementing individualized education programs that meet diverse student needs. Known for strong collaboration with educational teams and adaptability to changing classroom dynamics. Reliable and focused on achieving positive outcomes for all students.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Special Education Inclusion Teacher
Aldine Independent School District
11.2022 - 05.2025
- Collaborated with numerous departments and standard education teachers. Implementing materials doing CPBL meeting's for Math/ELA.
- Advocated for appropriate accommodations and modifications during standardized testing, enabling accurate assessment of special/general education students'' abilities.
- Implemented inclusive teaching strategies to enhance student engagement and participation.
- Developed individualized education plans to address diverse learning needs of students.
Office Assistant
Memorial Hermann
01.2021 - 11.2022
- Transcribe information regarding patient registrations and demographics
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Educate and inform patients on vaccine types and complete COVID-19 vaccination record card
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Assisted in the preparation of reports and documentation, enhancing communication across departments.
- Collaborated with multidisciplinary teams to enhance operational workflows and improve overall service delivery quality.
Census Enumerator
U. S. Census
07.2020 - 10.2020
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Interpreted and explained census procedures to ensure public compliance and understanding.
- Conducted thorough surveys to collect accurate demographic data from assigned households.
Vendor Master Specialist
Forum Energy Technology/Kelly Services
08.2019 - 02.2020
- Maintained accounts payable so that vendor data could be input into the accounting system to generate reports
- Worked in collaboration with Account’s Payable Supervisor
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed vendor contracts to ensure compliance with legal and company standards.
- Recorded accurate and efficient records in customer database.
Receptionist /Administrative Assistant
Baker Hughes GE/Kelly Services
06.2007 - 07.2019
- Responsible for the maintaining and administration of effective office operation regarding the handling of office tasks
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Bachelor of Science - Healthcare Administrations
05-2017
Skills
- Effective Communication
- Team collaboration
- Collaborative teamwork
- Lesson planning
- Parent communications
- Executive functioning support
Accomplishments
- Collaborated with team of 7 in the development of CPBL/ELA.
- Trained fellow teachers on the procedures for completing Individual Education Plans.
- Assist with Memorial Hermann Health fairs.
Training
- Customer Service & Outreach, 2020
- U.S. Census, 2020
- Beacon Homeless Shelter Volunteer, 2015
Certification
Aldine ISD Region#6 Education Service Center
Certifications:
Bloodborne Pathogens
Child Maltreatment's Responsibilities
Human Trafficking Awareness
Certificate of Commencement
Timeline
Special Education Inclusion Teacher - Aldine Independent School District
11.2022 - 05.2025
Office Assistant - Memorial Hermann
01.2021 - 11.2022
Census Enumerator - U. S. Census
07.2020 - 10.2020
Vendor Master Specialist - Forum Energy Technology/Kelly Services
08.2019 - 02.2020
Receptionist /Administrative Assistant - Baker Hughes GE/Kelly Services
06.2007 - 07.2019
Texas Southern University - Bachelor of Science, Healthcare Administrations
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