Pamela Young

• Performed routine clerical tasks by scanning, filing and copying documents.
• Arranged conference rooms and facilities to prepare for meetings.
• Screened phone calls to take messages and route calls to appropriate personnel.
• Executed record filing system to improve document organization and management.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Scheduled office meetings and client appointments for staff teams.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Created and maintained databases to track and record customer data.

• Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
• Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
• Reached out to qualified referral candidates to obtain applications.
• Scheduled and conducted 30 interviews each week.
• Conducted 30 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Assisted with writing job postings and job descriptions for boards.
• Administered employee benefits programs and assisted with open enrollment.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and implemented onboarding and orientation programs for new employees.

• Used signs, hand signals and flags to control car and foot traffic conditions.
• Instructed children to safely cross streets using crosswalk and watching traffic lights.
• Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.

· Supported student learning objectives through personalized and small group assistance.

· Assisted teachers with classroom management and document coordination to maintain positive learning environment.

· Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.

· Graded assignments and reported individual progress to teacher.

· Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.

· Prepared Breaskfast and Lunch foods and stocked display cases for milk, beverages and snacks.

· Cleaned tables, straightened chairs and swept floors between lunch periods.

· Walked around cafeteria looking for spills and assisting students with opening food containers.

· Monitored food and beverage supplies, assisting with restocking when needed.

· Monitored dining room and bar areas for signs of overcrowding.

• Answered constant flow of customer calls with minimal wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Met customer call guidelines for service levels, handle time and productivity.