Pamela Zell
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Machine Operator
Colbert Packaging
05.2021 - 12.2022
- Operated machining equipment safely.
- Complied with company and OSHA safety rules and regulations.
- Ran machinery to produce exceptional products
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and had Technician adjust machines to eliminate problems.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
Receptionist Clerk
The Stella Hotel And Ballroom
04.2020 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
Packer Associate
Amazon Fulfillment Center
10.2014 - 01.2020
- Quickly and properly wrapped and boxed products and fragile items, maintaining uniformity to meet fulfillment targets.
- Maintained safety and efficiency while placing products into packaging equipment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Documented order updates by inputting data into [Type] system.
- Implemented [Tool] to accurately measure product sizes, packaging equipment needed and packing options.
Menswear Associate
JCPenney
12.2011 - 03.2013
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Prioritized helping customers over completing other routine tasks in store.
Food Service Team Member
Parkside College/Sodexo
10.2007 - 08.2009
- Received orders from customers and input into order management system.
- Sanitized tables, and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Limited portion sizes and used garnishes to control food costs.
- Restocking of salad bar and buffet for lunch and dinner service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Created appealing food arrangements for party trays and specialized orders.
Education
Associate of Arts -
University of Phoenix
Online Axia12.2012
Skills
- Machining and Production Standards
- Loading and Unloading Protocols
- Heavy Lifting
- Safety Compliance
- Quality Assurance Controls
- Pallet Jack Operation
- Shipping and Labeling
- Attention to Detail
- Computer Skills
- Machinery Operation
- OSHA Certification
- Good Communication
- Assembly Line
- Security Awareness
- Customer and Client Relations
- Mail Handling
- Time Management
Accomplishments
- Awarded “Employee of the Month” in 2015.
- Supervised team of 5 staff members.
- Responded to over 20 customer inquiries each day.
- Achieved 4 Copyrighted books by completing my writings with accuracy and efficiency.
Affiliations
My Local Church has a Kids Club on Sunday afternoons, these children are always in need of things, so I donate whatever I can, right now they need Bibles!
Certification
- CNA - Certified Nursing Assistant 1997
Timeline
Machine Operator
Colbert Packaging
05.2021 - 12.2022
Receptionist Clerk
The Stella Hotel And Ballroom
04.2020 - 07.2020
Packer Associate
Amazon Fulfillment Center
10.2014 - 01.2020
Menswear Associate
JCPenney
12.2011 - 03.2013
Food Service Team Member
Parkside College/Sodexo
10.2007 - 08.2009
Associate of Arts -
University of Phoenix
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