Pamela A. Jones
Tallahassee,FL
Summary
20-year U.S. Air Force veteran and results-driven professional in the field of training and development, with a proven track record of implementing and managing effective learning programs. Demonstrated success in training team members, conducting evaluations and reviewing records. Adept at leveraging innovative learning technologies and methodologies to enhance training outcomes. A strategic thinker with excellent communication skills and strong work ethic committed to optimizing workforce capabilities and achieving organizational objectives through tailored training solutions.
Overview
15
15
years of professional experience
Work History
Senior Enlisted Leader
U.S. Air Force
03.2019 - 07.2023
- Enhanced 3 workflow processes by consolidating orientation, scheduling and training procedures for new employees, ensured timely execution of employee onboarding for 30 team members.
- Facilitated 15 refresher training sessions for sexual assault awareness and prevention, suicide prevention, and extremism training, ensured 80 staff members met annual organization training requirements.
- Leveraged organization information systems to validate 360 training certificates for completion of 4 courses, created documentation report analyzing training completion percentages, reported results to senior leaders.
- Headed agency promotion committee, organized and planned 14 ceremonies, effectively communicated priorities and managed tasks, upheld 76 year military tradition.
- Drove operations for successful evacuation of 122K military and Afghani allies by coordinating 24 hour shift schedule supporting continuous day and night missions.
- Coordinated 370 sensitive congressional and military leader travel plans, utilized secure information systems and liaised with external agencies to accurately generate 60 confidential reports.
- Secured 9 employee advancements, drafted 34 performance reports and special recognition awards, accurately conveying employee scope of experience.
Course Manager/Formal Training Instructor
U.S. Air Force
06.2015 - 03.2019
- Oversaw daily training activities of 12 initial qualification classes, analyzed team performance for trainee engagement and staff effectiveness, ensured readiness of students for graduation and supported growth and development of 10 instructors and 4 evaluators.
- Reviewed and analyzed 100+ electronic and printed training materials quarterly, evaluated training syllabus for compliance with updated directives, ensured most current information delivered.
- Developed 15 individualized training plans, advised directors on courses-of-action and provided weekly reports on student progression, ensured all training milestones met and secured 99% graduation rate.
- Chaired Black History Month Committee, successfully managed cross-functional team, heightened awareness and appreciation of Black history and contributions among employees and community.
- Managed travel itineraries for 50 deployers, coordinated international transportation reservations aligned with allotted military orders effective dates, ensured safe arrival and departure of troops in support of sensitive military operations.
- Led weekly team synchronization meeting, tested and operated audiovisual equipment, updated 24 powerpoint presentations, briefed inbound and outbound deployment travel information to 8 outstations, ensured accountability of 200 personnel.
Tactical Systems Operator
U.S. Air Force
05.2012 - 06.2015
- Generated diplomatic aircraft clearance requests for 20 daily flights, facilitated safe transiting of aircraft to and through 8 foreign air spaces, ensured air asset availability for classified operations at 5 forward locations.
- Conducted 2K airspace and maritime briefings with 15 partner nations and U.S. agencies, disseminated 360 mission taskings and target locations, enhancing organizational situational awareness and asset effectiveness.
- Assisted with time-sensitive targeting and friendly maritime and air asset location information, supported interdiction of 480 metric tons of illicit drugs valued at $8.5B, facilitated denial of transnational criminal organizations' ability to exploit shipment routes for movement of narcotics, large sums of currency, and human trafficking.
Assistant Non-Commissioned Officer In Charge
U.S. Air Force
04.2008 - 05.2012
- Managed organization training program, developed master training plan for 3 career skill levels and inspected 35 employee records for accuracy and completion, evaluated and certified knowledge and proficiency of core tasks.
- Researched military regulations for employee compliance, drafted and implemented 3 disciplinary actions appropriate to misconduct, exchanged findings with senior leaders and legal team.
- Assisted Non-Commissioned Officer in Charge with daily work center operations, prioritized 4 administrative tasks and exercised effective time management while alleviating supervisor workload.
- Completed training for live aircraft operations 30 days ahead of schedule, conducted 70 aircraft transfers to Federal Aviation Administration ensuring 100% safe flight operations and aircraft mishap avoidance, selected to begin instructor qualification training within 6 months.
- Completed organization annual instructor evaluation, oversaw training for four new employees, demonstrated and tested trainee equipment familiarity and knowledge of tactics, scored "Exceptionally Qualified" on personal evaluation and selected to join elite evaluator corps.
Education
Bachelor of Arts - Psychology
American Military University
Charles Town, WV12.2020
Associate of Science - Aerospace Technology
Community College of The Air Force
Montgomery, AL11.2014
Skills
- Leadership
- Teamwork
- Verbal and Written Communication
- Training Materials and Documentation
- Schedule Coordination
- Organization
- Time Management
- Task Management
- Attention to Detail
- Adaptable
- Microsoft Office 365
- Google Workspace
Timeline
Senior Enlisted Leader
U.S. Air Force
03.2019 - 07.2023
Course Manager/Formal Training Instructor
U.S. Air Force
06.2015 - 03.2019
Tactical Systems Operator
U.S. Air Force
05.2012 - 06.2015
Assistant Non-Commissioned Officer In Charge
U.S. Air Force
04.2008 - 05.2012
Bachelor of Arts - Psychology
American Military University
Associate of Science - Aerospace Technology
Community College of The Air Force
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