Pamela A. Sexton
Manhattan,KS
Summary
Web content manager with extensive experience optimizing high-traffic sites for usability and compliance. Expertise in managing content through Drupal CMS while enforcing web governance standards and accessibility guidelines. Recognized for developing the most visited Intranet website and successfully leading a major Drupal migration.
Overview
25
25
years of professional experience
Work History
Senior Web Analyst – U.S. Geological Survey
XTS Solutions
01.2014 - 01.2025
- Administered and maintained web content in Drupal CMS, publishing and updating live pages for quality and usability.
- Create, update, and maintain web content in CMS (Drupal); monitor content on live site
- Partnered with subject matter experts to develop, edit, and optimize content using UX writing and SEO best practices.
- Enforced web governance standards through content audits, ensuring accuracy, accessibility, and compliance with WCAG and federal web policies (Section 508).
- Troubleshot and resolved approximately 30 monthly incidents related to content, links, and publishing issues in a high-traffic production environment.
- Collaborated remotely with team members, leveraging communication tools to enhance project coordination.
- Created and edited captions using MS Stream for educational videos, improving accessibility for viewers.
- Awards: built most visited Intranet website on USGS, on team that successfully completed Drupal migration, among team that built Earth MRI (minerals) site.
Web Content Manager
WebEdits (Independent Consultant)
01.2014 - 01.2017
- Developed and managed websites for clients across diverse industries, providing 24/7 support to ensure optimal performance.
- Implemented JavaScript, HTML, XML, and CSS to enhance website functionality.
- Utilized CMS: Drupal, Teamsite, Vignette, Ektron, and WordPress.
- Resolved ~50 bugs and managed performance for 12 websites and supporting systems per year.
- Crafted 30 press releases to effectively communicate company news and updates, enhancing public relations efforts.
Content Writer/Editor
SOA Software
01.2013 - 12.2013
- Developed and updated training materials in written and video formats for internal and external audiences, enhancing understanding of company's products and capabilities.
- Coordinated internal and external communications, ensuring consistent messaging and clarity across teams.
- Created engaging blog posts for SOA Software's digital marketing initiatives.
- Researched industry trends to enhance content relevance and accuracy.
- Collaborated with designers to develop visually appealing content layouts.
Web Content Specialist
Amdia Software
01.2012 - 12.2012
- Created and updated content for 150+ websites, ensuring consistency and relevance within Apple OS environment.
- Developed engaging web content aligned with Amdia Software’s brand standards.
- Collaborated with design team to create visually appealing web pages.
- Managed content updates to ensure website accuracy and relevance.
Web Content Analyst/Market Research/CI – Sprint Nextel
Specialtech Solutions
01.2011 - 12.2011
- Conducted competitive intelligence and market research to inform strategic decisions.
- Authored 5 white papers, 8 case studies, and 20 reports to support knowledge sharing and industry insights.
- Analyzed content for clarity, relevance, and alignment with company standards.
- Collaborated with teams to develop engaging content strategies and guidelines.
- Reviewed and edited articles for grammar, style, and overall coherence.
Web Content Specialist
Morgan Hunter
01.2011 - 12.2011
- Supported Ektron web content editing, publishing, and programming for GCSAA.org, enhancing online presence for Golf Course Superintendent's Association of America.
- Implemented XHTML and CSS standards to ensure compliance and improve website development quality.
- Created engaging web content for diverse client projects.
- Collaborated with designers to enhance user experience on company websites.
- Managed content updates across multiple platforms and channels.
Market Researcher
Sprint Nextel Headquarters
01.2000 - 12.2010
- Compiled and submitted weekly competitive intelligence report for executive leadership.
- Managed research on competitive environment to inform business strategy.
- Responded to daily reference/research inquiries for 60,000+ employees.
- Edited and published 1,200 daily newsletters for workgroup over five years.
- Provided technical support (training, coding, editing, and content) for Research Portal.
- Trained 60 users how to update their information using TeamSite CMS.
Software Engineer (Sprint ITAD Site Systems)
Sprint Nextel Headquarters
01.2000 - 12.2010
- Developed and maintained user interfaces with HTML, XML, DHTML, and scripting languages to enhance user experience.
- Supported database-driven ASP apps tracking build-out of Sprint’s towers, ensuring accurate project progress monitoring.
- Updated and supported intranet and internet applications to improve accessibility and functionality for users.
Education
Master of Arts (M.A.) - English
Kansas State University
Manhattan, KS12-1994
Bachelor of Science (B.S.) - History
Kansas State University
Manhattan, KS05-1988
Skills
- Data Visualization
- User Experience Analysis
- Google Analytics
- Digital Analytics
- SEO
- HTML
- CSS
- JavaScript
- Accessibility standards
- Databases
- CMS
- Adobe Photoshop
- Dreamweaver
Timeline
Senior Web Analyst – U.S. Geological Survey
XTS Solutions
01.2014 - 01.2025
Web Content Manager
WebEdits (Independent Consultant)
01.2014 - 01.2017
Content Writer/Editor
SOA Software
01.2013 - 12.2013
Web Content Specialist
Amdia Software
01.2012 - 12.2012
Web Content Analyst/Market Research/CI – Sprint Nextel
Specialtech Solutions
01.2011 - 12.2011
Web Content Specialist
Morgan Hunter
01.2011 - 12.2011
Market Researcher
Sprint Nextel Headquarters
01.2000 - 12.2010
Software Engineer (Sprint ITAD Site Systems)
Sprint Nextel Headquarters
01.2000 - 12.2010
Master of Arts (M.A.) - English
Kansas State University
Bachelor of Science (B.S.) - History
Kansas State University