PAMELA B. BAILEY
Fairburn,GA
Summary
Highly experienced Inside Sales Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
MARKETSOURCE, INC
Atlanta, GA
11.2021 - Current
- Develop, accelerate, up-sell and close business with new and existing customers
- Learn and execute proven processes to generate new sales opportunities
- Manage and maintain opportunity pipeline of 400 interested prospects
- Network to generate, work, and close opportunities if buyer is willing to do so remotely
- Identify, develop, and maintain strategic relationships with focused purpose of educating and networking with client to generate qualified opportunities while selling products to new customers through consultative selling practices.
- Answered customers' questions regarding products, prices and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Used CRM software to maintain detailed contact logs and account records.
Inside Sales Representative
NexTraq /Fleetcor
ATLANTA, United States
07.2016 - 10.2021
- Maintained highest level of knowledge about NexTraq products in order to make best recommendation to client needs
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Responsible for identifying and contact key prospects small to mid-sized companies to sell our fuel card /management product
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, overcame objections through consultative selling skills.
- Managed over 65 customer calls per day.
- Used CRM software to maintain detailed contact logs and account records.
BUSINESS INSIDE SALES ACCOUNT MANAGER
SPRINT
Norcross, GA
10.2014 - 07.2016
- Develop and progress leads through outbound calling to targeted companies and business
- Maintained existing relationships and provided save opportunities for at risk clients
- Identified wireless needs from business perspective in order to increase longevity
- Adhered to all company policies and procedures
- Increased sales by 10%
RETAIL STORE MANAGER
T-MOBILE
Norcross, GA
02.2010 - 03.2013
- Recruited, developed, and maintained high performance, effective sales team
- Consistently exceeded KPI’s for new customer acquisitions, upgrades, add ons, and revenue
- Developed sales plans that allowed representatives to consistently exceed sales quotas while providing positive customer experience
- 1 Top performer recognition for month over month sales
- Coordinate with UPS, Fedex with Logistic for inventory shipments /shipping rates
- Trained team members in successful strategies to meet operational and sales targets.
RETAIL STORE MANAGER
SPRINT
East Point, GA
08.2002 - 02.2010
- Recruited, developed, and maintained high performance, effective sales team
- Exceeded all KPIs including but not limited to sales, revenue, & customer satisfaction which allowed continuous ranking of top 100 store
- Managed and controlled all store operational procedures, bank deposits, workforce management items, inventory and loss prevention
- Cultivated relationships with customers and handled customer escalations using methods that would provide customer with multiple options while adhering to company policies
- Examined merchandise to verify correct pricing and attractive displays
- Completed routine store inventories
Education
ASSOCIATES DEGREE - Cosmetology
COSMETOLOGY, ATLANTA METROPOLITAN COLLEGE
Atlanta, GA08.1983
Skills
- Sales Presentation
- Cross-Selling and Upselling
- Daily Workflows
- Pipeline Development
- Salesforce CRM
- Cold Calling
- Time Management
- Account Acquisition
- Overcoming Objections
- Customer Service
- Revenue Growth
- Product Demonstrations and Presentations
Accomplishments
- Surpassed annual quota by 200%. Winning Pinnacle.
Timeline
Inside Sales Representative
MARKETSOURCE, INC
11.2021 - Current
Inside Sales Representative
NexTraq /Fleetcor
07.2016 - 10.2021
BUSINESS INSIDE SALES ACCOUNT MANAGER
SPRINT
10.2014 - 07.2016
RETAIL STORE MANAGER
T-MOBILE
02.2010 - 03.2013
RETAIL STORE MANAGER
SPRINT
08.2002 - 02.2010
ASSOCIATES DEGREE - Cosmetology
COSMETOLOGY, ATLANTA METROPOLITAN COLLEGE
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