Pamela D. Wilson
patient access lead
Grayson,GA
Summary
Attentive Project Estimator offering 10 years of experience in working with clients and teammates to create and manage project estimates. Talented in understanding client requirements and expectations to prepare bid proposals accordingly. Focused on maintaining project costs by comparing estimates with project actuals and discussing with decision-makers to devise ways to save money. Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieve Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
15
15
years of professional experience
Work History
Patient Access Specialist Salary $39,000YR
Piedmont Eastside Hospital
04.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Project Estimator Salary $45,000 YR
Flawless Grind and Polish Flooring
09.2013 - 04.2023
- Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
- Administered site meetings and walk-throughs for pricing purposes.
- Monitored project expenses and developed pre-construction estimates.
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Formulated estimates and budgets ranging from $300 to $300,000
- Developed full-scope estimates for use in project bidding and design-build projects.
- Consistently followed up with customers to determine satisfaction levels.
- Efficiently completed material orders, resulting in all projects being completed on time and under budget.
- Updated customers and managed project statuses by effectively communicating with builders and contractors on projects.
- Scheduled crews and coordinated large project .
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
Scheduling Coordinator Salary $18.75 HR
Peachtree Orthopedic Clinic
03.2015 - 11.2017
- Peachtree Orthopedic o Scheduling for 37 Physicians 19 Physicians Assistants o Schedule patients New and Follow up Appointments in Athena o Schedule patients in Online App request from home o Input demographic information.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Patient Access Specialist Salary $38,000 YR
Dekalb Medical Hospital/Rockdale Medical Center
04.2013 - 03.2016
- O Bed Side Patient registration in ER using Allscripts/Sunrise o Insurance Verification using Rev Runner/Availity o Collecting patient co-payments o Registration of Radiology patients o Input patients in Triage.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Patient Access Specialist Salary $37,500 YR
Northside Hospital
07.2011 - 04.2014
- Bed Side Patient registration in ER using Star Navigator/Mckensson o Insurance Verification using Rev Runner.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Saint Joseph Hospital
12.2010 - 02.2012
- OR Schedule o Scheduler Surgical procedures for Hospital using ORSOS o Inputting patient information using JDX o Schedule Procedures: GI, Nutrition, Outpatient and Inpatient, Radiology o Collect Coinsurance and co pay using IPAYX system o Insurance verification Extensive use ofinternet-insurance /provider look up.
Education
Associate of Applied Science -
National Technology
Cuyahoga Falls, OH10.2003
Diploma - Medical Assistant Applied Business
National Institute of Technology
Bryant & Stratton
08.1992
Skills
- Preparing estimates
- Structural systems
- Obtaining bids
- Data gathering and analysis
- Schedule coordination
- Project management
- Clerical
- People skills
- Decision-making
- Conflict resolution
- Informed Consent
- Financial Obligation Determination
- Health Information Collation
- Patient Scheduling
Timeline
Patient Access Specialist Salary $39,000YR
Piedmont Eastside Hospital
04.2023 - Current
Scheduling Coordinator Salary $18.75 HR
Peachtree Orthopedic Clinic
03.2015 - 11.2017
Project Estimator Salary $45,000 YR
Flawless Grind and Polish Flooring
09.2013 - 04.2023
Patient Access Specialist Salary $38,000 YR
Dekalb Medical Hospital/Rockdale Medical Center
04.2013 - 03.2016
Patient Access Specialist Salary $37,500 YR
Northside Hospital
07.2011 - 04.2014
Saint Joseph Hospital
12.2010 - 02.2012
Associate of Applied Science -
National Technology
Diploma - Medical Assistant Applied Business
National Institute of Technology
Bryant & Stratton