Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela J Stainbrook

Crookston,MN

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

34
34
years of professional experience

Work History

Health Unit Coordinator/CNA

Riverview Health
11.2011 - Current
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Provided care for [Number]-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Provided concierge service to assist patients and families and direct them to available resources.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Facilitated personal hygiene management, feeding and ambulation
  • Responded to patient requests for supplies and personal comfort items such as extra blankets
  • Upheld infection control and prevention policies across different patient-facing areas
  • Transported patients between rooms and appointments or testing locations

ADC/Activities Assistant

Riverview Health
12.2002 - 11.2011
  • Engaged residents through events, small groups and personal attention.
  • Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Scheduled movies, entertainment and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Planned, coordinated and implemented activities to address needs of participants with varying abilities.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Documented preferences and helped develop relevant activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Maintained master calendar and relevant records.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked effectively in fast-paced environments
  • Worked well in a team setting, providing support and guidance
  • Managed time efficiently in order to complete all tasks within deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Passionate about learning and committed to continual improvement
  • Organized and detail-oriented with a strong work ethic

CNA

Riverview Health
11.1989 - 12.2002
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
  • Documented patient information and care activities in electronic health record
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Responded to patient requests for supplies and personal comfort items such as extra blankets
  • Transported patients between rooms and appointments or testing locations

Education

GED -

Central High School
Crookston, MN
05.1984

Skills

  • Nursing Assistance
  • Supply Restocking
  • Operational Requirements
  • Office Supplies and Inventory

Timeline

Health Unit Coordinator/CNA

Riverview Health
11.2011 - Current

ADC/Activities Assistant

Riverview Health
12.2002 - 11.2011

CNA

Riverview Health
11.1989 - 12.2002

GED -

Central High School

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Pamela J Stainbrook