Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Work Availability
Timeline
Volunteer

Pamela Jayne Heggins

Wake Forest,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

41
41
years of professional experience

Work History

Summer Learning Program

Bridges School
01.2021
  • Provided Social and Emotional Lessons for Kindergarten thru 5th grade.
  • Individual Counseling
  • Co-Teaching
  • Classroom observations to monitor student behaviors.

Residential Technician

Southlight Women's And Children Center
07.2022 - Current
  • Assisted in administration of medications and work with pharmacy to replenish medications.
  • Supervise 12 residents in nightly activities of residential program.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Monitor patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Verify apartments and program-owned equipment remained clean, sanitary and in good working condition.

School Counselor

Southeast Raleigh Elementary School
05.2019 - Current
  • Focusing on ASCA National Model: define, deliver, manage, and assess
  • Upholding ethical professional standards of ASCA and promote the development of the school counseling program
  • Tasks:
  • Liaison for the school’s program, Students Advocating for Youth “SAY”
  • Instructs Second Steps/ Social and Emotional in-person classroom lessons
  • Participates in Parent/Staff meetings virtually and in-person
  • Performs classroom observations virtually and in-person
  • Participates in I.E.P
  • Planning of student goals, interventions, and accommodations
  • Attends I.E.P
  • 504 meetings
  • 504 Backup Coordinator
  • Monitor student’s attendance, classroom engagement, and assignment completion virtually
  • Monitor student’s attendance/tardiness, grades, and academic performances
  • Collaborated and implemented a program that honors grades and perfect attendance “GPA”
  • Attends School Counselor’s monthly meetings virtually
  • SERES Crisis Team member
  • Racial Equity Cohort member virtually, 2021
  • Performs support for students, parents, teachers/staff, and administration
  • Ongoing professional development courses virtually
  • Provides In-service trainings for staff virtually and in-person
  • Collaborates with teachers/staff relating to mental health and self-care
  • Individual and group counseling virtually and in-person with parent consent
  • Engagement with community stakeholders
  • Collaborated and implemented a school incentive program “The Principal’s PRIDE Bingo”
  • Manage SERES school store for the purpose of providing incentives for students that earn “DoJo” points
  • Collaborates with teachers/staff relating to mental health and self-care
  • Southlight Women and Children’s Residential Recovery Center

Substitute Teacher

Wake County Public Schools
01.2018 - 06.2019
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.

Upward Bound Summer Bridge Instructor

The Rayen Early College
05.2018 - 07.2018
  • Provided meaningful math instruction to improve math skills of children.
  • Prepared and implemented lesson plans covering required course topics.
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
  • Initiated communication with students to address learning concerns and offer additional guidance for independent study.
  • Taught Mental Health Wellness Course to provide self-care.

School Counselor

Girard City Schools
08.2011 - 07.2018
  • Worked with students in grades K thru 8
  • Maintained positive relationships with students, faculty, alumni and administration.
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Identified and addressed concerns of incoming students and parents.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Empowered students through counseling and skill-building exercises.

Adjunct Instructor

Youngstown State University
01.2011 - 07.2018
  • Undergraduate Course: “Success in Career and Life Planning” (Coun 1589)
  • Undergraduate Course: “Introduction to Mental Health Wellness” (Coun 1587)
  • Graduate Course: Group Lab (Coun 6973L)
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
  • Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
  • Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
  • Used lectures, discussions and demonstrations to increase learning and classroom success.
  • Examined and graded assignments and assessments to report grades to appropriate personnel.
  • Participated in school retention initiatives by providing regular, accurate and timely feedback to students and school concerning academics, behavior and attendance.

Intermittent Jo Coach

Compass Family & Community Services, Meridian, Alcohol Treatment Facility
01.2001 - 07.2018
  • Prepared and gave eligible adolescents, young adults, and adults an opportunity to gain work experience and develop basic skills by coaching and training work activities
  • Residential Monitoring
  • Developed and maintained rapport with coworkers and staff to facilitate efficient consumer care.

Residential Monitor

Meridian Women's Center/ Drug/Alcohol Treatment
01.2010 - 01.2011
  • Monitored clients ensuring that rules and program schedules are followed.
  • Assisted the clients in the development of interpersonal and coping skills.
  • Monitored client symptoms and assists the client in self-management of symptoms.
  • Established and maintained good relations with peers as well as clients.
  • Distributed medications and performed random drug tests.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Term Substitute Teacher/ Intervention Specialist

Belmont Pines Outpatient Facility
01.2004 - 01.2006
  • Taught all subjects to at-risk school-age children and adolescents
  • Implemented activities and strategies for reintegrating the child back into the home and school environment
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.

Education

Master of Science - School And Clinical Counseling

Youngstown State University
Youngstown, OH
08.2011

No Degree - Special Education

Notre Dame College of Ohio
Cleveland, OH
06.2006

Bachelor of Science - Advertising And Public Relations

Youngstown State University
Youngstown, OH
06.1989

Skills

  • Interpersonal Skills
  • Special Requirements
  • Facility Operations
  • Social Interaction
  • Teamwork and Collaboration
  • Group Activities
  • Social Development
  • Emotional Development
  • Mental Health Referrals
  • Abuse Identification

Affiliations

American School Counseling Association, January 2011 - Present American Counseling Association, January 2011 – Present North Carolina School Counseling Association 2020 - Present Ohio School Counseling Association, September 2010 - 2018 Chi Sigma Iota, March 2010 Alpha Kappa Mu Honor Society, April 2010 - 2011 Ohio Play Therapy Association, November 2010 - 2012

Additional Information

  • Awards/Recognition: , Chi Sigma Iota in recognition of scholastic and professional excellence, March 2010 Alpha Kappa Mu Honor Society, April 2010 Ohio Play Therapy Association/won a year’s membership, November 2010 School of Graduate Studies Scholarship, January 2011

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Residential Technician

Southlight Women's And Children Center
07.2022 - Current

Summer Learning Program

Bridges School
01.2021

School Counselor

Southeast Raleigh Elementary School
05.2019 - Current

Upward Bound Summer Bridge Instructor

The Rayen Early College
05.2018 - 07.2018

Substitute Teacher

Wake County Public Schools
01.2018 - 06.2019

School Counselor

Girard City Schools
08.2011 - 07.2018

Adjunct Instructor

Youngstown State University
01.2011 - 07.2018

Residential Monitor

Meridian Women's Center/ Drug/Alcohol Treatment
01.2010 - 01.2011

Term Substitute Teacher/ Intervention Specialist

Belmont Pines Outpatient Facility
01.2004 - 01.2006

Intermittent Jo Coach

Compass Family & Community Services, Meridian, Alcohol Treatment Facility
01.2001 - 07.2018

Master of Science - School And Clinical Counseling

Youngstown State University

No Degree - Special Education

Notre Dame College of Ohio

Bachelor of Science - Advertising And Public Relations

Youngstown State University
Pamela Jayne Heggins