Overview
Work History
Education
Skills
Timeline
Generic

PAMELA K PERKOWSKI

BRIDGEVILLE,PA

Overview

25
25
years of professional experience

Work History

Homemaker

Phillips Family
01.2016 - Current
  • Establish and maintain an organized and clean household
  • Manage household budgets, expenses, and ensure financial efficiency
  • Coordinate and execute daily chores to ensure a well-maintained living space
  • Manage grocery shopping, meal scheduling, inventory control, and preparing meals for the family
  • Provide attentive and nurturing care for two children, ensuring their well-being
  • Effectively manage schedules for household tasks, appointments, and family activities and demonstrate strong time management skills to balance multiple responsibilities
  • Act as primary point of contact for family members, school, and community activities
  • Provide emotional support and facilitate clear communication between family members to ensure a harmonious living environment
  • Develop efficient problem-solving skills to address unforeseen challenges in daily family life
  • Adapt quickly to changing situations and demonstrate flexibility in managing unexpected events
  • Administer basic first aid when necessary and ensure regular health check-ups for family members
  • Stay informed about parenting techniques, child development, and relevant domestic skills
  • Participate actively in family decision-making and planning

Unit Secretary

The Geo Group
03.2015 - 01.2016
  • Conducted orientation for new inmates to familiarize them with the facility and of basic rules and regulations for the facility
  • Responsible for creating, updating, and maintaining a physical file for each inmate in the caseload, which was approximately 300. Files contains arrival paperwork, release paperwork, any correspondences with inmate, job assignments, location assignments, immigration status, and personal information
  • Conducted daily and weekly file counts to ensure all files in caseload were counted for and for accuracy, considering the sensitive information included in each of the inmate files
  • Established an open channel of communication with inmates and staff by answering questions, handling concerns, or helping with issues that may arise
  • Scheduled meeting times for inmates to connect with case managers outside of regular, weekly meetings
  • Completed daily mail runs which consisted of transferring documents and files to other facilities and picking up, inspecting, and distributing legal mail to inmates
  • Supervised inmates in their work assignments
  • Assisted case managers and counselors with any other tasks that needed completion

Physician Relations Representative

PracticeLink
07.2013 - 12.2014
  • Make outbound calls to physicians and residency programs to offer services of the company
  • Conduct short telephone interviews with physicians to obtain information regarding their job search needs
  • Answer physicians and clients questions and concerns via telephone and email
  • Attend weekly departmental meetings to discuss changes, issues and ways to better educate and inform residents and fellows of the services that the company provides
  • Travel to job fairs and physician conferences to promote the company and its services
  • Complete data entry and maintain spreadsheets
  • Assist the Physician Relations Supervisor with company projects and tasks as needed
  • Operate various pieces of office equipment, including computers, multi-line telephone systems, copier, and scanner

Student Success Representative

Mountain State University
08.2008 - 09.2012
  • Provide timely responses to callers' questions regarding university issues, such as financial aid, student accounts, and registration, while often maintaining confidentiality
  • Maintain knowledge of departments and all programs offered
  • Verify and submit site scholarship applications
  • Provide assistance with the switchboard in the event of the operator's absence
  • Provide data entry of inquiry submissions
  • Process reports and spread sheets
  • Respond to emails and make outbound calls to follow up with student
  • Attend monthly meetings to discuss departmental changes and issues and discuss better ways to serve students
  • Assist with retention and maintaining students in several traditional programs

Registration Clerk

Mountain State University
04.2007 - 08.2008
  • Assisted and greeted students at the registration counter
  • Provided answers to questions and directed students to the appropriate departments in person and by telephone
  • Processed registration forms and assisted students with online registration process
  • Prepared and forwarded enrollment packages to students that register for non-traditional classes
  • Ensured the accuracy of data entry and registration procedures
  • Completed enrollment verifications for insurance and loan processing
  • Entered address and name change requests
  • Provided support for the Student Records Coordinator and Registrar

Office/Gift Shop Co-coordinator

Beckley Exhibition Coal Mine
08.2002 - 01.2007
  • Provided administrative assistance to the Beckley Exhibition Coal Mine Director
  • Developed and coordinated work schedules for eleven employees
  • Created, formatted, and edited administrative forms using Microsoft Office
  • Generated accurate daily cash reports
  • Liaison to City Hall, such as distributing and receiving mail and submitting daily revenue and sales reports, averaging $3,000 - $5,000 daily
  • Purchased supplies and equipment for the company
  • Contacted and coordinated with vendors to supply the retail to the gift shop
  • Handled minor supervisory situations
  • Interacted with public on daily basis, both in person and through telephone contact
  • Provided area information and orientation to approximately 50,000 guests per year
  • Scheduled group reservations for underground and facility tours
  • Responsible for cash register operation, including transactions and daily close out
  • Participated in inventory/stocking, receiving and shipping, and selling of merchandise
  • Participated in completing minor custodial duties

911 Telecommunicator

Raleigh County Emergency Services
07.2000 - 08.2002
  • Answered 911 calls and provided help in emergency and non-emergency situations for the residents of Raleigh County
  • Entered precise 911 call information into computer database system
  • Dispatched for Emergency Services in Raleigh County; Beckley City Police, Raleigh County Sheriff's Department, Beckley City Fire Department, Raleigh county volunteer fire departments, Raleigh County emergency medical services, West Virginia State Police (occasionally used as back up for Raleigh County Sheriff's Department)
  • Transcribed and typed all radio communication
  • Operated a computerized mapping system to provided directions to emergency personnel

Security/Data Entry Clerk

Raleigh County Emergency Services
12.1999 - 07.2000
  • Acknowledged intruder, fire, and medical emergency alarms and alerted dispatch
  • Provided physical addresses to residences in Raleigh County
  • Responsible for updating county maps with address information
  • Contacted Raleigh County residents to update residential information, such as housing descriptions and specific directions, and entered it into the Computer Aided Dispatch system to assist in the development of the enhanced 911 program
  • Sent and received information to and from Bell Atlantic to keep 911 information updated

Office Assistant

Beckley Business Center, Small Business Incubator
11.1998 - 06.2000
  • Provided office management and secretarial skills to clients in the incubator
  • Prepared correspondences and maintained files for businesses
  • Answered telephones for businesses, provided information, directed calls and recorded messages
  • Typed invoices for the businesses that used the business center's various services
  • Received and delivered packages for the businesses
  • Provided custodial services to keep the offices clean

Education

Bachelor of Science - Liberal Studies - Social/ Behavioral Science

Mountain State University
Beckley, WV
05.2008

Skills

  • Flexible and Adaptable
  • Attention to Detail
  • Calm Under Pressure
  • Strong Organization
  • Interpersonal Skills
  • Administrative Support

Timeline

Homemaker

Phillips Family
01.2016 - Current

Unit Secretary

The Geo Group
03.2015 - 01.2016

Physician Relations Representative

PracticeLink
07.2013 - 12.2014

Student Success Representative

Mountain State University
08.2008 - 09.2012

Registration Clerk

Mountain State University
04.2007 - 08.2008

Office/Gift Shop Co-coordinator

Beckley Exhibition Coal Mine
08.2002 - 01.2007

911 Telecommunicator

Raleigh County Emergency Services
07.2000 - 08.2002

Security/Data Entry Clerk

Raleigh County Emergency Services
12.1999 - 07.2000

Office Assistant

Beckley Business Center, Small Business Incubator
11.1998 - 06.2000

Bachelor of Science - Liberal Studies - Social/ Behavioral Science

Mountain State University
PAMELA K PERKOWSKI