PAMELA K WHITFIELD
North Myrtle Beach,SC
Summary
Certified Ophthalmic Assistant with 45 years of experience in patient care and electronic health records. Demonstrated expertise in delivering thorough work-up care and effective communication with patients. Proven track record of collaborating with clinical teams to enhance patient outcomes through education and support.
Overview
44
44
years of professional experience
Work History
Certified Ophthalmic Assistant
Anderson Ophthalmology Assistant
Anderson, SC
07.2002 - 05.2022
- Assisted with patient examinations and procedures in a clinical ophthalmology setting.
- Managed patient records using electronic health record systems for accuracy and confidentiality.
- Prepared examination rooms and equipment for various ophthalmic procedures.
- Educated patients on pre- and post-operative care instructions effectively.
- Collaborated with ophthalmologists to enhance patient experiences during visits.
- Conducted initial screenings, including visual acuity and intraocular pressure tests.
- Scheduled appointments and coordinated follow-up care with patients and staff.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Answered phones in a courteous manner while responding promptly to inquiries from patients or their families.
- Triaged clinical issues to help professionals focus on appointments and maximize time.
Ophthalmic Secretary/Certified Ophthalmic Assistant
Medicus
Anderson, SC
08.1978 - 07.2002
- Started as Ophthalmic Secretary greeting and check-in patients, History Taken, VA Obtained, Typed Dictation (Office notes and letters)
- Prescription Phone Calls
- Surgery Scheduling (Pre-Certification obtained if needed)
- Became Certified Ophthalmic Assistant, continuing to do all of the above plus..
- Preliminary Work-Ups (CVF, Pupils, IOP, ACD, Eye Movement, Refraction, and Dilations
Education
Associate Degree - Elementary Education
Anderson University
South Carolina05-1977
Skills
- Patient Care
- Patient Services
- Electronic Health Records
- Patient Scheduling
- Ophthalmic Procedures
- Preliminary Work-Up (CVF, Pupils, IOP, ACD, Eye Movement, Refraction, Dilate
- Testing (Ultrasound, OCT)
- Assisted with minor office surgery, order OR and exam room supplies
- Assist Doctor in room
- I did whatever was needed for the patient to have a pleasant experience and see the world better
Timeline
Certified Ophthalmic Assistant
Anderson Ophthalmology Assistant
07.2002 - 05.2022
Ophthalmic Secretary/Certified Ophthalmic Assistant
Medicus
08.1978 - 07.2002
Associate Degree - Elementary Education
Anderson University