Pamela KIrkendale
Arlington,TX
Summary
Proven leader and effective communicator, adept in warehouse safety and optimizing workflows. At Ingram Micro Logistics, streamlined receiving processes and enhanced team efficiency, significantly reducing stock discrepancies. Excelled in managing McDonald's Restaurant, boosting customer satisfaction and team performance through strategic planning and safety improvements. Skilled in shipping, receiving, and fostering productive work environments.
Overview
37
37
years of professional experience
Work History
Lead/receiver for a Cell Phone Warehouse
Ingram Micro Logistics
Fort Worth, TX
05.2007 - 12.2023
- Collaborated with team members to unload deliveries, optimizing time management and workflow.
- Assisted in cycle counting tasks, contributing to accurate inventory levels and minimizing stock discrepancies.
- Streamlined communication with suppliers, resolving any shipment discrepancies or delays in a timely manner.
- Safeguarded warehouse operations by adhering to safety protocols and maintaining a clean working environment.
- Trained new staff members on receiving procedures, fostering a cohesive and efficient team dynamic.
- Minimized losses due to theft or damage by implementing strict security measures throughout the receiving area.
- Enhanced warehouse efficiency by implementing streamlined receiving processes and procedures.
- Maintained accurate records of received goods, ensuring proper documentation for accountability purposes.
Manager
McDonald's Restaurant
5404 S Cooper/1001 U.S. 287 Frontage Rd/Cedar Hill
12.1986 - 01.2006
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
GED -
Snyder High School
Snyder, TX1986
Skills
- Warehouse Safety
- Labeling and Packaging
- Shipping and receiving
- Safety Procedures
- Effective Communication
Timeline
Lead/receiver for a Cell Phone Warehouse
Ingram Micro Logistics
05.2007 - 12.2023
Manager
McDonald's Restaurant
12.1986 - 01.2006
GED -
Snyder High School