Pamela M Drew- Clemons
Canoga Park,CA
Summary
With a proven track record at Globe Security, I enhanced airport safety through meticulous passenger screening and explosives detection, demonstrating exceptional customer service. As a Department Manager at Kmart, I spearheaded revenue-boosting strategies, showcasing my leadership and public safety awareness. My expertise includes advanced pat-down procedures and effective team collaboration.
Overview
34
34
years of professional experience
Work History
Care Provider
IHSS - In Home Supportive Services
06.2020 - 11.2023
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Organized medication and provided reminders according to schedule.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Care Assistant
United Cerebral Palsy Of Los Angeles
10.2007 - 03.2008
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
Care Provider
In Home Supportive Services
06.1998 - 06.2007
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Receptionist
Mike Miller Toyota
12.2002 - 03.2005
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Worked flexible hours across night, weekend, and holiday shifts.
Airport Security Screener
Globe Security
02.2001 - 11.2002
- Provided exceptional customer service while maintaining strict vigilance over airport security measures.
- Enhanced airport security by thoroughly screening passengers and their belongings.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
- Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
- Regularly updated knowledge on aviation security regulations and guidelines to maintain optimal performance in role.
- Collaborated with team members to ensure consistent implementation of airport security protocols and procedures.
- Reduced risk of potential threats by effectively utilizing X-ray machines, metal detectors, and physical putdowns.
Sales, Cashier
Sears
02.1998 - 01.2001
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Ensured smooth transactions with the use of point-of-sale systems and cash registers.
- Supported loss prevention efforts by monitoring for suspicious activity and reporting concerns to management.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Assisted in inventory management, conducting regular stock checks and replenishing merchandise as needed.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Department Manager
Kmart,Department Store
09.1991 - 06.1998
- Maintained a clean and safe work environment, adhering to company policies and OSHA regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Optimized product display layouts to maximize store appeal and drive increased sales.
- Life Cycle order placement,order processing,inventory management,warehouse management processing
- Food,pet food,party supplies,greeting cards,and dry grocery products
- Fill in shipping and receiving ,unload trucks,and deliverers ,sort and stock receivables
Sales Associate
Robinson May
01.1990 - 09.1991
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
North Hollywood High School
5231 Colfax Ave,North Hollywood, Ca06-1980
Skills
- Passenger Screening
- Explosives detection
- Pat-down procedures
- Public Safety Awareness
Timeline
Care Provider
IHSS - In Home Supportive Services
06.2020 - 11.2023
Care Assistant
United Cerebral Palsy Of Los Angeles
10.2007 - 03.2008
Receptionist
Mike Miller Toyota
12.2002 - 03.2005
Airport Security Screener
Globe Security
02.2001 - 11.2002
Care Provider
In Home Supportive Services
06.1998 - 06.2007
Sales, Cashier
Sears
02.1998 - 01.2001
Department Manager
Kmart,Department Store
09.1991 - 06.1998
Sales Associate
Robinson May
01.1990 - 09.1991
High School Diploma -
North Hollywood High School
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